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Product Description won't save....Goes blank on each edit!

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21 Jan 2015, 4:51 PM
#1
elninomago avatar

elninomago

New Zenner

Join Date:
May 2010
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Product Description won't save....Goes blank on each edit!

Help.

I've been using Zen Cart for 5 years now. I've never encountered this problem.

I was trying to update a product description and it previews okay. But when I press update and go to the page, there's no description.

Thanks in advance for any helpful information

22 Jan 2015, 7:05 PM
#3
elninomago avatar

elninomago

New Zenner

Join Date:
May 2010
Posts:
46
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0

Re: Product Description won't save....Goes blank on each edit!

I found a decent workaround for the time being. I just logged into my database and edited the product_description table for the product I wanted to change. This worked perfectly as it eliminated php.

this will save me hours and won't be a long term problem as the site will only be live for another 5 months.

I thought everyone should know this.

22 Jan 2015, 8:38 PM
#4
mc12345678 avatar

mc12345678

Totally Zenned

Join Date:
Jul 2012
Posts:
16,908
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Re: Product Description won't save....Goes blank on each edit!

Don't forget that PHP is still used for everything else about the site, such as making a purchase... Would suggest verifying that all applicable/necessary information is maintained throughout the purchase process (notes from buyer, options, etc...) Otherwise these last 5 months might be for nothing...