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New products don't show

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28 Jan 2015, 11:12 AM
#1
kungfumouse avatar

kungfumouse

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New products don't show

Hi

My all and new products pages shows WARNING: An Error occurred, please refresh the page and try again. https://www.el337.co.za

Where can I look to sort this issue?

Also on the side box new items it shows items added months ago. Don't know if this is a template issue.

Niels

28 Jan 2015, 11:41 AM
#2
design75 avatar

design75

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Re: New products don't show

There should be an errorlog file in the logs folder. paste the contents here and we can help you further.

28 Jan 2015, 1:08 PM
#3
kungfumouse avatar

kungfumouse

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Re: New products don't show

Design75:

There should be an errorlog file in the logs folder. paste the contents here and we can help you further.

no error log file in the logs, just debug.

[27-Jan-2015 15:32:01 UTC] PHP Fatal error: 1109:Unknown table 'p' in field list :: select count(p.products_id) as total ==> (as called by) /home/<site>/public_html/includes/classes/split_page_results.php on line 78 <== in /home/<site>/public_html/includes/classes/db/mysql/query_factory.php on line 155

Doesn't want me to allow to upload error_log which is in public_html. So sorry about this

[04-Dec-2014 09:45:53 UTC] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20060613/timezonedb.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20060613/timezonedb.so: cannot open shared object file: No such file or directory in Unknown on line 0
[04-Dec-2014 10:53:50 UTC] PHP Fatal error: Directive 'allow_call_time_pass_reference' is no longer available in PHP in Unknown on line 0
[04-Dec-2014 10:54:26 UTC] PHP Parse error: syntax error, unexpected '?' in /home/<site>/public_html/info.php on line 3

Don't think it is a error as per such, just a script that doesn't force correctly.

28 Jan 2015, 1:31 PM
#4
kungfumouse avatar

kungfumouse

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Re: New products don't show

I do believe it is something to do with the template and have asked Anne, as it works fine when I switch the template back to Classic Green

28 Jan 2015, 5:54 PM
#5
mc12345678 avatar

mc12345678

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Re: New products don't show

KungFuMouse:

I do believe it is something to do with the template and have asked Anne, as it works fine when I switch the template back to Classic Green

It may be something that has been installed specifically for the template outside of what Anne has done... There are a number of applications that install into the current active template, and therefore it is not necessarily the result of a problem with the template itself, but other code that has been installed to merge with it and not a direct result of something done by the template creator.

Also, if this was a template supported by her that is available for download from this site, then there may be something identified in the applicable thread (http://www.zen-cart.com/showthread.php?213494-Dover-Fine-Responsive-Template).

29 Jan 2015, 7:06 AM
#6
kungfumouse avatar

kungfumouse

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Re: New products don't show

mc12345678:

It may be something that has been installed specifically for the template outside of what Anne has done... There are a number of applications that install into the current active template, and therefore it is not necessarily the result of a problem with the template itself, but other code that has been installed to merge with it and not a direct result of something done by the template creator.

Also, if this was a template supported by her that is available for download from this site, then there may be something identified in the applicable thread (http://www.zen-cart.com/showthread.php?213494-Dover-Fine-Responsive-Template).

I have asked her, but she says it isn't the template. So it must be something else as it works fine if I revert back to the classic green template.

29 Jan 2015, 9:37 AM
#7
rodg avatar

rodg

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Re: New products don't show

KungFuMouse:

I have asked her, but she says it isn't the template. So it must be something else as it works fine if I revert back to the classic green template.

Ergo, it must be template (or template related).

Cheers
RodG