Forums / General Questions / Sales taxes and order total wrong when group discount involved

Sales taxes and order total wrong when group discount involved

Views: 853

Results 1 to 9 of 9
10 Feb 2015, 11:34 PM
#1
apollowilcox avatar

apollowilcox

Zen Follower

Join Date:
Sep 2014
Location:
Indiana
Posts:
123
Plugin Contributions:
0

Sales taxes and order total wrong when group discount involved

We are still experiencing incorrect order totals and sales tax amounts when a group discount is involved. Ver 1.5.3.

I cannot find another thread on this topic for this ZC version which makes me think its perhaps an install problem. I've confirmed the files (mainly in the includes/ modules/ order_total folder) are vanilla.

Any advice?

Thank you.

11 Feb 2015, 12:04 AM
#2
bislewl avatar

bislewl

Totally Zenned

Join Date:
Dec 2011
Location:
Wisconsin, USA
Posts:
674
Plugin Contributions:
12

Re: Sales taxes and order total wrong when group discount involved

apollowilcox:

We are still experiencing incorrect order totals and sales tax amounts when a group discount is involved. Ver 1.5.3.

I cannot find another thread on this topic for this ZC version which makes me think its perhaps an install problem. I've confirmed the files (mainly in the includes/ modules/ order_total folder) are vanilla.

Any advice?

Thank you.

Are all of your order_totals have different sort orders?

11 Feb 2015, 6:42 AM
#3
swguy avatar

swguy

Administrator

Join Date:
Feb 2006
Location:
Tampa Bay, Florida
Posts:
10,720
Plugin Contributions:
56

Re: Sales taxes and order total wrong when group discount involved

Post your settings for include tax (from group discount) and display prices with tax (in admin->configuration->my store) and tax rates for the region you are shipping to.

Then post your line items as they are and as you wish they were:

Subtotal:
Group Discount:
Tax:
Total:

That Software Guy. My Store: Zen Cart Support
Available for hire - See my ad in Services
Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
Do you benefit from Zen Cart? Then please support the project.

11 Feb 2015, 3:01 PM
#4
apollowilcox avatar

apollowilcox

Zen Follower

Join Date:
Sep 2014
Location:
Indiana
Posts:
123
Plugin Contributions:
0

Re: Sales taxes and order total wrong when group discount involved

Here are the attachments that you requested. It also shows the sort order as mentioned by bislewl.

The taxes and order total works fine in non-group-discount scenarios.

Thank you for your time!

[Attachment no longer available]Attachment 14965

11 Feb 2015, 3:13 PM
#5
apollowilcox avatar

apollowilcox

Zen Follower

Join Date:
Sep 2014
Location:
Indiana
Posts:
123
Plugin Contributions:
0

Re: Sales taxes and order total wrong when group discount involved

Here's the second attachment.

Attachment 14970

11 Feb 2015, 3:17 PM
#6
swguy avatar

swguy

Administrator

Join Date:
Feb 2006
Location:
Tampa Bay, Florida
Posts:
10,720
Plugin Contributions:
56

Re: Sales taxes and order total wrong when group discount involved

Now please answer the second part of my question. Type it in please, don't attach a file. Show the actual and desired line items.

That Software Guy. My Store: Zen Cart Support
Available for hire - See my ad in Services
Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
Do you benefit from Zen Cart? Then please support the project.

11 Feb 2015, 3:30 PM
#7
apollowilcox avatar

apollowilcox

Zen Follower

Join Date:
Sep 2014
Location:
Indiana
Posts:
123
Plugin Contributions:
0

Re: Sales taxes and order total wrong when group discount involved

Then post your line items as they are and as you wish they were:

Subtotal: 19.12 19.12
Group Discount: -0.76 -0.76
Shipping: 8.99 8.99
Tax: 1.89 1.91
Total: 29.79 29.26

11 Feb 2015, 3:48 PM
#8
swguy avatar

swguy

Administrator

Join Date:
Feb 2006
Location:
Tampa Bay, Florida
Posts:
10,720
Plugin Contributions:
56

Re: Sales taxes and order total wrong when group discount involved

Can you double check the left hand side figures? It's one thing if the tax is wrong but this is worse.

That Software Guy. My Store: Zen Cart Support
Available for hire - See my ad in Services
Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
Do you benefit from Zen Cart? Then please support the project.

11 Feb 2015, 5:09 PM
#9
apollowilcox avatar

apollowilcox

Zen Follower

Join Date:
Sep 2014
Location:
Indiana
Posts:
123
Plugin Contributions:
0

Re: Sales taxes and order total wrong when group discount involved

Double-checked. I figured I'd attack these one at a time. First the sales tax mis-calc. Then I'll address the order total.

Thank you.

Attachment 14971