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Will not take the password for the database upgrade

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11 Feb 2015, 6:31 PM
#1
petestownrich avatar

petestownrich

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Will not take the password for the database upgrade

OK... I have a new fresh install I went ahead and put all of my custom work in and all was well site and admin panel came up fine. So I then did a restore of the database web site now shows that I need to update my database https://www.petestowntest.com so I go ahead and run the zc_instal program comes up has the right boxes checked etc.... I put the user name and password in for the admin panel and it will not except the password? STILL!!!! DOC HELP!

11 Feb 2015, 7:07 PM
#2
drbyte avatar

drbyte

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Re: Will not take the password for the database upgrade

As discussed in your other thread about this topic, logging into the admin AFTER importing the old-version database may prevent the password from working.

So, as I mentioned there:

  1. import the database data
  2. run zc_install to do the upgrade; it will prompt you for the admin password (since the password is stored in the database, that means it's looking for the password used in the OLD store, not the new temporary one you had for initial testing on the new server)
11 Feb 2015, 7:18 PM
#3
petestownrich avatar

petestownrich

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Re: Will not take the password for the database upgrade

Yes just found that! I was doing my reading after I posted. It does work now.... EXCEPT I seem to be missing alot of images? I used the old user name and password off of the current site of coarse. YES that was the answer Doc

11 Feb 2015, 8:04 PM
#4
drbyte avatar

drbyte

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Re: Will not take the password for the database upgrade

Your images are either missing from the server, or you've got some restrictive permissions set up somehow.

For example: http://www.petestowntest.com/images/Mensboots1/JBC_2527_LF.jpg

Check whether that file is actually on the server.
If it is, then check your Apache errorlog (using your hosting control panel; that file is NOT in your /logs/ folder) for the reason why permission is being denied when accessing that file.

11 Feb 2015, 10:45 PM
#5
petestownrich avatar

petestownrich

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Re: Will not take the password for the database upgrade

DrByte:

Your images are either missing from the server, or you've got some restrictive permissions set up somehow.

For example: http://www.petestowntest.com/images/Mensboots1/JBC_2527_LF.jpg

Check whether that file is actually on the server.
If it is, then check your Apache errorlog (using your hosting control panel; that file is NOT in your /logs/ folder) for the reason why permission is being denied when accessing that file.

Yes I had an ENTIRE folder in the wrong place problem solved thanks DOC you always have the answer lol