Winchester Black Responsive Template

picaflor-azul:

I don't think the error is template related. It is an ajax error. If you are running 1.5.4 maybe you have deleted the ajax files?

Thanks,

Anne

Thank you Anne for the clarification. I am using 1.5.1 (essentially because it is available for 'easy' installation on my Host server by my Host company :smile:)

I will look into the Ajax file problem and see if everything that is supposed to be there is (obviously not of course).

Many thanks again for your time.

Did you see my other question about turning the Left Slide Out off (we may wish to do this at times)

The template itself is great, so thanks again.

Mike

Mikeondraco:

Thank you Anne for the clarification. I am using 1.5.1 (essentially because it is available for 'easy' installation on my Host server by my Host company :smile:)

I will look into the Ajax file problem and see if everything that is supposed to be there is (obviously not of course).

Many thanks again for your time.

Did you see my other question about turning the Left Slide Out off (we may wish to do this at times)

The template itself is great, so thanks again.

Mike

If you installed the cart using any of the "one click" installers you should delete it and start over with a fresh install of 1.5.4 using the zen cart native installer. Never use a one click installer on a live site.

You can hide the left slide out using css with a display:none;

Thanks,

Anne

picaflor-azul:

If you installed the cart using any of the "one click" installers you should delete it and start over with a fresh install of 1.5.4 using the zen cart native installer. Never use a one click installer on a live site.

You can hide the left slide out using css with a display:none;

Thanks,

Anne

Oh right, Ok then, looks like tonight's job is to start again

Thanks, I think :smile:

Ok re the slide out.

Mike

Since this template now bundles in Zen Lightbox are any instructions in the template files for anyone who might install Image Handler after installing this template???

or

Is the expectation that shopowners are supposed to get help from the Zen Lightbox and/or Image Handler support threads??

DivaVocals:

Since this template now bundles in Zen Lightbox are any instructions in the template files for anyone who might install Image Handler after installing this template???

or

Is the expectation that shopowners are supposed to get help from the Zen Lightbox and/or Image Handler support threads??

This template comes with zen color box installed. And yes, it someone has questions about any 3rd party plugin, they should ask it on that plugins support thread.

Thanks,

Anne

picaflor-azul:

This template comes with zen color box installed. And yes, it someone has questions about any 3rd party plugin, they should ask it on that plugins support thread.

Thanks,

Anne

Right.. However, I think it would be beneficial for those using this template to at least have a very basic instruction about installing Image Handler AFTER installing this template included in the template instructions.. It will probably save a few shopowners some headaches..

DivaVocals:

Right.. However, I think it would be beneficial for those using this template to at least have a very basic instruction about installing Image Handler AFTER installing this template included in the template instructions.. It will probably save a few shopowners some headaches..

As with any plugin, if there are the same files in the plugin package and the template package, merges will need to be made.

Thanks,

Anne

picaflor-azul:

As with any plugin, if there are the same files in the plugin package and the template package, merges will need to be made.

Thanks,

Anne

Anne.. I understand that.. But shopowners often don't always read the readme files that are included with the modules.. The Image Handler readme includes very thorough installation instructions which include explicit instructions with regards to the lightbox contributions to prevent the issue we commonly saw reported when folks install Image Handler after installing lightbox modules.. I'm simply suggesting that you might want to do the same in your template's installation instructions because it won't harm anything to include these instructions, and it will save a nascent shopowner some easily avoidable issues & frustration.. (which is why this kind of information was included in the Image Handler installation instructions to begin with -- it was low hanging fruit with immediate benefit)..

DivaVocals:

Anne.. I understand that.. But shopowners often don't always read the readme files that are included with the modules.. The Image Handler readme includes very thorough installation instructions which include explicit instructions with regards to the lightbox contributions to prevent the issue we commonly saw reported when folks install Image Handler after installing lightbox modules.. I'm simply suggesting that you might want to do the same in your template's installation instructions because it won't harm anything to include these instructions, and it will save a nascent shopowner some easily avoidable issues & frustration.. (which is why this kind of information was included in the Image Handler installation instructions to begin with -- it was low hanging fruit with immediate benefit)..

Why don't we just leave the extra instructions here on the forum thread. I think that we all know that the number of people who install the templates and look at or read the readme files is extremely low. Then if they have questions about it or need help and post I can refer them to the post.

I really hate to open up the can of worms with adding instructions to the readme file for tips on integrating other 3rd party plugins.

Thanks,

Anne

picaflor-azul:

Why don't we just leave the extra instructions here on the forum thread. ** I think that we all know that the number of people who install the templates and look at or read the readme files is extremely low**. Then if they have questions about it or need help and post I can refer them to the post.

I really hate to open up the can of worms with adding instructions to the readme file for tips on integrating other 3rd party plugins.

Thanks,

Anne
Sorry while I know that there are a LOT of folks who do not/refuse to read the readme or the forums before asking for help, I don't agree that the number of people who DO read these instructions is low at all.. In fact I know that once the readme for Image Handler was refactored, it reduced the number of support questions by nearly 80-90%.. It's not opening up a can of worms at all if handled properly IMHO.. You might want to take a look at how it was handled in the Image Handler readme.. It took NO TIME to add what amounted to a very simple integration instruction..

You can handle this anyway you like.. it was simply a suggestion.. I know from 1st hand experience that adding these additional instructions to the Image Handler readme practically eliminated the lightbox questions..

DivaVocals:

Sorry while I know that there are a LOT of folks who do not/refuse to read the readme or the forums before asking for help, I don't agree that the number of people who DO read these instructions is low at all.. In fact I know that once the readme for Image Handler was refactored, it reduced the number of support questions by nearly 80-90%.. It's not opening up a can of worms at all if handled properly IMHO.. You might want to take a look at how it was handled in the Image Handler readme.. It took NO TIME to add what amounted to a very simple integration instruction..

You can handle this anyway you like.. it was simply a suggestion.. I know from 1st hand experience that adding these additional instructions to the Image Handler readme practically eliminated the lightbox questions..

Thank you so much for your suggestion and input. I will take it under consideration for the next template package update :smile:

Thanks,

Anne

Hi Anne,

an update, now running 1.5.4 and everything is OK with the issues I had before. One small thing though and the reason I have been working a little blind, the Read-me file is refusing to work for me. I get the framework come up with your logo, menu, etc., but no text anywhere. Any suggestions please?

I should add that I downloaded the source file twice to check this, same happened both times. I guess it's my end, but can't work out where or what.

Mike

Mikeondraco:

Hi Anne,

an update, now running 1.5.4 and everything is OK with the issues I had before. One small thing though and the reason I have been working a little blind, the Read-me file is refusing to work for me. I get the framework come up with your logo, menu, etc., but no text anywhere. Any suggestions please?

I should add that I downloaded the source file twice to check this, same happened both times. I guess it's my end, but can't work out where or what.

Mike

Scratch this Anne, just tried in Chrome instead of IE and it works OK now

Mike

Anne

back again with a question. The answer should be obvious, but I cannot find it. You will see the page display I have on the Contact page. How can I edit/correct the actual address data, telephone, etc.?

Mike
Attachment #15053

Mikeondraco:

Scratch this Anne, just tried in Chrome instead of IE and it works OK now

Mike

What browser were you using that had problems?

Thanks,

Anne

Mikeondraco:

Anne

back again with a question. The answer should be obvious, but I cannot find it. You will see the page display I have on the Contact page. How can I edit/correct the actual address data, telephone, etc.?

Mike
Attachment #15053

This is in admin--configuratoin--my store

Thanks,

Anne

IE 11

Mike

picaflor-azul:

This is in admin--configuratoin--my store

Thanks,

Anne

Makes you feel quite stupid when it's as easy as that :blink:

Thank you Anne

Anne,

one more question at the moment. The tag line in a viewing browser tab says "v154 Winchester Black Responsive Template' where I (and customers I think) would expect to see the tag line of either the site being visited or a page within that site. Looking at the source code from the home page (as viewed in the browser) , or any other page the 'Title' and the meta name field description contain the above text and not that defined by me in the meta tags file within the package?

Mike

Back yet again. I can easily turn off the links to Discount Coupons, Gift Vouchers and Newsletter in the footer, how/where do I disable/remove the link tabs in the drop down menus at the top ? We don't use or give any of these.

Mike