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Password Forgotten page not working

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31 Mar 2015, 7:12 PM
#1
aperfecthost avatar

aperfecthost

New Zenner

Join Date:
May 2005
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Rockwood, Tennessee, United States
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Password Forgotten page not working

When a customer clicks on password forgotten, they get a blank screen. I haven't changed anything on that page (or anything else password forgotten related), so I'm not sure what the problem is. I am using 1.5.1.

Please give some suggestions as to what to look for. You can see it happen at: http://hannapublications.com/store/index.php?main_page=login

Thank you in advance.

31 Mar 2015, 8:47 PM
#3
aperfecthost avatar

aperfecthost

New Zenner

Join Date:
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Location:
Rockwood, Tennessee, United States
Posts:
97
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Re: Password Forgotten page not working

THANK YOU! problem fixed. all these years and I've never looked at the log files. I will for now on. thanks.

31 Mar 2015, 11:01 PM
#4
mc12345678 avatar

mc12345678

Totally Zenned

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Re: Password Forgotten page not working

aperfecthost:

THANK YOU! problem fixed. all these years and I've never looked at the log files. I will for now on. thanks.

To make things easier as well, there is a plugin that allows viewing those logs from within the admin panel (not requiring ftp into the site). It is suggested that your site use a certificate in conjunction with the program as the data transferred may reveal information that is desired not to be captured as easily as without.

http://www.zen-cart.com/downloads.php?do=file&id=1583