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products descriptions not displaying getting a Custom 404 Error Page with Site Map Sa

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2 May 2015, 10:21 PM
#1
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bearlymakinit

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products descriptions not displaying getting a Custom 404 Error Page with Site Map Sa

PHP version 5.5.11

No debug logs showing

bearlymakinit.com

I set up a new store. When you click on a category and then click on an item you get transferred to a message

Custom 404 Error Page with Site Map Sample Text ...

Put your custom "page not found" message here. You can change this text in the Define Pages Editor located under Tools in the Admin.

and the category's and sub-categories in a list below that.

I am at a loss at what to look for to fix this.

The only thing I have changed is set up paypal since the site was working right.

Also if you click on http://bearlymakinit.com/index.php?main_page=index&cPath=22 How do I get rid of the TABLE_HEADING_IMAGE Item Name- TABLE_HEADING_PRICE TABLE_HEADING_MODEL Qty. That show up in the purple checkered bar?

I have looked thru what every zen needs to know and I have no clue as to what I need to do on either.

2 May 2015, 10:31 PM
#2
stevesh avatar

stevesh

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Re: products descriptions not displaying getting a Custom 404 Error Page with Site Map Sa

You're missing part of the path. Here's an example from my test site and one from yours:

stevesh.com/demo/index.php?main_page=[/url]product_info&cPath=3_10&products_id=12

bearlymakinit.com/index.php?main_page=_info&cPath=4_35&products_id=245

The other question means the file includes/languages/english/index.php is missing or corrupted, which may also be causing the first issue.

2 May 2015, 11:26 PM
#3
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bearlymakinit

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Re: products descriptions not displaying getting a Custom 404 Error Page with Site Map Sa

I replaced the includes/languages/english/index.php. and it took care of the second problem. That looks great now but I am still getting the error message when you click on a product.

stevesh.com/demo/index.php?main_page=[/url]product_info&cPath=3_10&products_id=12

bearlymakinit.com/index.php?main_page=_info&cPath=4_35&products_id=245

I see what you are saying here. But where do I change it? I looked at index.php but I don't see a line for main_page. And I do not see a main_page under includes/languages/english or even under includes.

3 May 2015, 12:43 PM
#4
ajeh avatar

ajeh

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Re: products descriptions not displaying getting a Custom 404 Error Page with Site Map Sa

Did you possibly try renaming the Product Types at some point?

Look at the Admin in the Catalog ... Product Types ... and see what is set if you edit the Product General for:
Handler Page:

Sounds like this may have been changed ...

The other possibility is that the field products_type in the table products is set to an invalid number ...

This could be checked in phpMyAdmin for your database by checking the record for the products_id that is having an issue ...

Linda McGrath
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3 May 2015, 1:30 PM
#5
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bearlymakinit

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Re: products descriptions not displaying getting a Custom 404 Error Page with Site Map Sa

No I didn't. They are set to: Products - General Upload - Main Directory Handler page - Product Sub Type Product - General

Product Type Info Page Layout options :: Product - General
Title Value Action
Show Model Number 1
Show Weight 0 Info
Show Attribute Weight 0 Info
Show Manufacturer 0 Info
Show Quantity in Shopping Cart 1 Info
Show Quantity in Stock 0 Info
Show Product Reviews Count 0 Info
Show Product Reviews Button 1 Info
Show Date Available 0 Info
Show Date Added 1 Info
Show Product URL 1 Info
Show Starting At text on Price 1 Info
Show Product Additional Images 1 Info
Product Free Shipping Image Status - Catalog 0 Info
Show Metatags Title Default - Product Title 1 Info
Show Metatags Title Default - Product Name 1 Info
Show Metatags Title Default - Product Model 1 Info
Show Metatags Title Default - Product Price 1 Info
Show Metatags Title Default - Product Tagline 1 Info
Product Price Tax Class Default - When adding new products? 0 Info
Product Virtual Default Status - Skip Shipping Address - When adding new products? 0 Info
Product Free Shipping Default Status - Normal Shipping Rules - When adding new products? 1 Info
PRODUCT Attribute is Display Only - Default 0 Info
PRODUCT Attribute is Free - Default 1 Info
PRODUCT Attribute is Default - Default 1 Info
PRODUCT Attribute is Discounted - Default 1 Info
PRODUCT Attribute is Included in Base Price - Default 1 Info
PRODUCT Attribute is Required - Default 1 Info
PRODUCT Attribute Price Prefix - Default 1 Info
PRODUCT Attribute Weight Prefix - Default 1 Info

As far as I see everything I click on I am taken to the - Custom 404 Error Page with Site Map Sample Text ...

3 May 2015, 1:37 PM
#6
ajeh avatar

ajeh

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Re: products descriptions not displaying getting a Custom 404 Error Page with Site Map Sa

Check this one:
Products - General Upload - Main Directory Handler page - Product Sub Type Product - General

What specifically is in the input field for:
Handler Page

You should have:
product

If it is blank that would be a big issue as the product_info is built from that ...

Linda McGrath
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3 May 2015, 2:42 PM
#7
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bearlymakinit

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Re: products descriptions not displaying getting a Custom 404 Error Page with Site Map Sa

Handler page is set as product

3 May 2015, 2:45 PM
#8
ajeh avatar

ajeh

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Re: products descriptions not displaying getting a Custom 404 Error Page with Site Map Sa

If you go to phpMyAdmin and look at your database and the table:
products

and browse it ... what setting do you see for the field:
products_type

on products_id 869, 870 etc.

Linda McGrath
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3 May 2015, 3:14 PM
#9
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bearlymakinit

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Re: products descriptions not displaying getting a Custom 404 Error Page with Site Map Sa

Product type all show 1

3 May 2015, 3:19 PM
#10
ajeh avatar

ajeh

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Re: products descriptions not displaying getting a Custom 404 Error Page with Site Map Sa

Isn't this frustrating ... :lookaroun

Okay for giggles and grins, if you temporarily switch to the Classic Template, does this work?

If you go to your Zen Cart Admin and edit a Product, do you see in the URL:
&product_type=1

Linda McGrath
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3 May 2015, 4:21 PM
#11
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bearlymakinit

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Re: products descriptions not displaying getting a Custom 404 Error Page with Site Map Sa

LOL Welcome to my world. I have read so much stuff I could probably write a new zencart if I understood it.

Template change when you click on a product you just get a message Sorry, the product was not found. and a continue button which takes you back to the home page.

this is the url when I edit an item:
http://bearlymakinit.com/xxx/product.php?cPath=1&product_type=1&pID=511&action=new_product_preview&page=1

I edited Adam the first one in the dollar designs. I thought the problem might be because I had not set up the attributes. So I set up the first 3 in dollar designs.

3 May 2015, 4:22 PM
#12
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bearlymakinit

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Re: products descriptions not displaying getting a Custom 404 Error Page with Site Map Sa

I didn't mean for it to leave a link /product.php?cPath=1&product_type=1&pID=511&action=new_product_preview&page=1

here's what it reads

3 May 2015, 4:29 PM
#13
ajeh avatar

ajeh

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Re: products descriptions not displaying getting a Custom 404 Error Page with Site Map Sa

What is odd is some of the Products will show the product_info if you mouse over such as in the New Product sidebox the first one ...

You can change it back as that is pretty ugly ...

I found a copy of GinghamBlue that hopefully matches your copy and I could not break things in Zen Cart v1.5.4 ...

Is this a Clean install of Zen Cart v1.5.4 or an upgrade?

If you look in phpMyAdmin at your database do you see the database tables have a collation of:
utf8_general_ci

or do you see latin1_swedish_ci

If you go to your Admin to the Tools ... Developers Tool Kit ... and in the bottom input box enter:
DB_CHARSET

what comes up for the paths and content?

NOTE: on the paths that contain your secret admin directory, change that directory name to fred or xxxxx so no one sees it ....

Linda McGrath
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3 May 2015, 4:34 PM
#14
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bearlymakinit

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Re: products descriptions not displaying getting a Custom 404 Error Page with Site Map Sa

Linda I was just looking at the files in notepad++ I checked the debug logs and there is nothing there but I found an error.log I just found this

[01-May-2015 14:59:53 America/Chicago] PHP Warning: include(): Failed opening '/home/e4mpdnk7/public_html/rvsincludefile/pathway_index.html' for inclusion (include_path='.:/opt/alt/php55/usr/share/pear:/opt/alt/php55/usr/share/php') in /home/e4mpdnk7/public_html/index.php on line 148
[01-May-2015 14:59:53 America/Chicago] PHP Warning: include(/home/e4mpdnk7/public_html/rvsincludefile/icon_index.html): failed to open stream: No such file or directory in /home/e4mpdnk7/public_html/index.php on line 151
[01-May-2015 14:59:53 America/Chicago] PHP Warning: include(): Failed opening '/home/e4mpdnk7/public_html/rvsincludefile/icon_index.html' for inclusion (include_path='.:/opt/alt/php55/usr/share/pear:/opt/alt/php55/usr/share/php') in /home/e4mpdnk7/public_html/index.php on line 151

3 May 2015, 4:42 PM
#15
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bearlymakinit

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Re: products descriptions not displaying getting a Custom 404 Error Page with Site Map Sa

It was a new install an upgrade. I thought I had everything working ok the I started shopping and ran into problems.

If you look in phpMyAdmin at your database do you see the database tables have a collation of:
utf8_general_ci Is what shows up.

If you go to your Admin to the Tools ... Developers Tool Kit ... and in the bottom input box enter: I have tried 3 or 4 different things in Developers tool box and when you hit enter it takes you back to the what I call the main page. Where it shows Statistics, New Customers, New Orders.

As much time as I have spent the last 3 days on this I am beginning to think I should just start from scratch and build a new store.

3 May 2015, 4:46 PM
#16
ajeh avatar

ajeh

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Re: products descriptions not displaying getting a Custom 404 Error Page with Site Map Sa

Was your old database utf8 or was it latin?

If it was latin, did you run an utf8 converter on it?

If so, which converter did did you run?

Do all the settings for DB_CHARSET read utf8 on the defines?

Linda McGrath
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3 May 2015, 4:48 PM
#17
ajeh avatar

ajeh

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Re: products descriptions not displaying getting a Custom 404 Error Page with Site Map Sa

I am wondering if you have missing or corrupt files ...

When you did the Upgrade, did you overwrite the old files or start clean and just add your template?

Linda McGrath
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3 May 2015, 4:57 PM
#18
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bearlymakinit

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Re: products descriptions not displaying getting a Custom 404 Error Page with Site Map Sa

I pulled up home/e4mpdnk7/public_html/index.php and it only shows up to line 105.

and I can't find '/home/e4mpdnk7/public_html/rvsincludefile/pathway_index.html' at all

3 May 2015, 5:01 PM
#19
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bearlymakinit

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Re: products descriptions not displaying getting a Custom 404 Error Page with Site Map Sa

I guess it overwrite the old files. I just ran the upgrade and started playing around and found error after error.

I think I'll just upload a new store and start from scratch. Thank you for your help.

3 May 2015, 5:02 PM
#20
ajeh avatar

ajeh

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Re: products descriptions not displaying getting a Custom 404 Error Page with Site Map Sa

Let us know if things are fixed next time around ...

Linda McGrath
If you have to think ... you haven't been zenned ...

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