Zen Cart Logo
Forums / Templates, Stylesheets, Page Layout / Error message on website when installing new template

Error message on website when installing new template

Views: 841

Results 1 to 7 of 7
12 May 2015, 3:44 PM
#1
awalji avatar

awalji

New Zenner

Join Date:
May 2015
Posts:
35
Plugin Contributions:
0

Error message on website when installing new template

Hi guys.

Ive been trying to figure out why this error message comes up when I install a new template. I have reset the layout boxes in the backend but it still seems to come up with this error message.

The website is https://www.healthvital.co.uk If anyone could help on this issue as to why the template is not working I would really
appreciate it.

Thanks

12 May 2015, 4:59 PM
#2
lat9 avatar

lat9

Administrator

Join Date:
Sep 2009
Location:
Stuart, FL
Posts:
14,081
Plugin Contributions:
56

Re: Error message on website when installing new template

Look in your store's /logs folder; there's a myDEBUG*.log file that identifies the source of the database error.

13 May 2015, 3:00 PM
#3
awalji avatar

awalji

New Zenner

Join Date:
May 2015
Posts:
35
Plugin Contributions:
0

Re: Error message on website when installing new template

Ok thanks.

I have looked into the logs folder and there seems to be alot of MYDEBUG.log files. How do I know which one is the one giving out the error?

Thanks

13 May 2015, 3:10 PM
#4
lat9 avatar

lat9

Administrator

Join Date:
Sep 2009
Location:
Stuart, FL
Posts:
14,081
Plugin Contributions:
56

Re: Error message on website when installing new template

Find a couple of the .log files that are different sizes (usually indicating different issues). Download them and open the files in a text editor (like NotePad++).

Alternatively, you could install the Display Log Files plugin (http://www.zen-cart.com/downloads.php?do=file&id=1583) so that you can view those files from your Zen Cart admin.

13 May 2015, 6:26 PM
#5
awalji avatar

awalji

New Zenner

Join Date:
May 2015
Posts:
35
Plugin Contributions:
0

Re: Error message on website when installing new template

OK thanks I'll do that.

18 May 2015, 1:25 PM
#6
awalji avatar

awalji

New Zenner

Join Date:
May 2015
Posts:
35
Plugin Contributions:
0

Re: Error message on website when installing new template

Hi guys. I have just installed a template for zencart called Responsive Sheffield Blue. I have reset the layout boxes controller. When I go onto the website. It comes up with a warning on the page which says:

WARNING: An Error occurred, please refresh the page and try again.

I looked into the logs and I found the following message:

[18-May-2015 08:22:06 America/Chicago] PHP Fatal error: 1054:Unknown column 'show_box_min_width' in 'field list' :: select layout_box_name, show_box_min_width from zen_layout_boxes where layout_box_location = 0 and layout_box_status= '1' and layout_template ='responsive_sheffield_blue' order by layout_box_sort_order ==> (as called by) /home/healthvital/public_html/includes/modules/responsive_sheffield_blue/column_left.php on line 17 <== in /home/healthvital/public_html/includes/classes/db/mysql/query_factory.php on line 155

If anyone can shed any light on how I can fix this problem it would be highly appreciated. As it seems that installing templates is becoming a real problem.

Thanks guys.

18 May 2015, 2:25 PM
#7
picaflor_azul avatar

picaflor_azul

Totally Zenned

Join Date:
Jul 2009
Location:
picaflor-azul.com
Posts:
6,940
Plugin Contributions:
28

Re: Error message on website when installing new template

Awalji:

Hi guys. I have just installed a template for zencart called Responsive Sheffield Blue. I have reset the layout boxes controller. When I go onto the website. It comes up with a warning on the page which says:

WARNING: An Error occurred, please refresh the page and try again.

I looked into the logs and I found the following message:

[18-May-2015 08:22:06 America/Chicago] PHP Fatal error: 1054:Unknown column 'show_box_min_width' in 'field list' :: select layout_box_name, show_box_min_width from zen_layout_boxes where layout_box_location = 0 and layout_box_status= '1' and layout_template ='responsive_sheffield_blue' order by layout_box_sort_order ==> (as called by) /home/healthvital/public_html/includes/modules/responsive_sheffield_blue/column_left.php on line 17 <== in /home/healthvital/public_html/includes/classes/db/mysql/query_factory.php on line 155

If anyone can shed any light on how I can fix this problem it would be highly appreciated. As it seems that installing templates is becoming a real problem.

Thanks guys.

Did you follow the installation instructions in the readme.html file?

Thanks,

Anne