New items only showing in New products

25 May 2015, 12:25 PM

#1

New Zenner

Join Date:: Feb 2011
Posts:: 43
Plugin Contributions:: 0

New items only showing in New products

Need a little help here since I am baffled, I added new items last night and for some reason they are showing in the New product area, when you goto the catagory listing the product is not there and I can't find the items in the admin panel as well. Here is a link to the site https://www.debbiescraftcorner.com/index.php?main_page= and a link to the catagory listing as well https://debbiescraftcorner.com/index.php?main_page=index&cPath=40. If you click on the item in the new product it comes up with 1/58 and if you hit next it says Sorry, the product was not found. Any help in getting this fixed would be great.

25 May 2015, 2:14 PM

#2

dbltoe

Totally Zenned

Join Date:: Jan 2004
Location:: N of San Antonio TX
Posts:: 9,792
Plugin Contributions:: 14

Re: New items only showing in New products

Seems that, no matter what item is picked, it shows up as 1/58. Even when going there from the categories sidebox. If you ever get to 2/58 or farther, the system will let you back up to 1/58.
You haven't answered most of the posting tips so we don't know if version, php, or a mod could be causing the problem. I do see that some addition (template or mod) is adding two different iframes that include a second html - head - body - /html
Zen Cart doesn't play well with iframes and most browser get real confused when they are on a page and the code says "here's a new page."

25 May 2015, 2:29 PM

#3

njfire

New Zenner

Join Date:: Feb 2011
Posts:: 43
Plugin Contributions:: 0

Re: New items only showing in New products

There are no addons installed the php version is 5.4.40 and zencart version 1.53 the only templates edits was for adding the addthis onto the listing page and changing the site over to https. But that should not having anything to do with the items not working. Not understanding the two html thing, if you could explain that I can look into it further. Thank you also for taking the time to read and help out.

25 May 2015, 2:46 PM

#4

dbltoe

Totally Zenned

Join Date:: Jan 2004
Location:: N of San Antonio TX
Posts:: 9,792
Plugin Contributions:: 14

Re: New items only showing in New products

This is from the addthis and there is also one from google.> <div id="_atssh" style="visibility: hidden; height: 1px; width: 1px; position: absolute; top: -9999px; z-index: 10Google.

<iframe id="_atssh424" title="AddThis utility frame" style="height: 1px; width: 1px; position: absolute; top: 0px; z-index: 100000; border: 0px none; left: 0px;" src="https://s7.addthis.com/static/sh.0c665a7f.html#iit=1432564480186&tmr=load%3D1432564477594%26core%3D1432564477620%26main%3D1432564480181%26ifr%3D1432564480189&cb=0&cdn=0&kw=&ab=-&dh=debbiescraftcorner.com&dr=https%3A%2F%2Fdebbiescraftcorner.com%2Findex.php%3Fmain_page%3Dindex%26cPath%3D48&du=https%3A%2F%2Fdebbiescraftcorner.com%2Findex.php%3Fmain_page%3Dproduct_info%26products_id%3D456&href=https%3A%2F%2Fdebbiescraftcorner.com%2Findex.php&dt=A%20Day%20at%20the%20Zoo%20Electrical%20Outlet%20Cover%20%5BEOC-48%5D%20-%20%245.00%20%3A%20Debbies%20Craft%20Corner&dbg=0&cap=tc%3D0%26ab%3D0&inst=1&jsl=1&prod=true&lng=en-US&ogt=&pc=men&pub=ra-5193d94967af2990&ssl=1&sid=556332fdb679fac0&srpl=1&srcs=1&srd=1&srf=0.01&srx=1&ver=300&xck=0&xtr=0&og=&aa=0&csi=undefined&toLoJson=uvs%3D55632b56941d396d00f%26chr%3DUTF-8%26md%3D0%26vcl%3D1&rev=v1.8.4-wp&ct=1&xld=1&xd=1"><!DOCTYPE html> <html> <head> <body> </html> </iframe> </div>I have deleted most all but the <> code as the embedded is too long to post.

Purchased Template?
Upgraded Recently?
Any debug files in the logs directory?

25 May 2015, 2:56 PM

#5

njfire

New Zenner

Join Date:: Feb 2011
Posts:: 43
Plugin Contributions:: 0

Re: New items only showing in New products

This is the classic template, I just edited some images and css. I did recently update from 1.39 to 1.53 a ouple months ago. And the error logs are empty and I added the addthis but not a google one, not sure why that is there.

25 May 2015, 3:22 PM

#6

dbltoe

Totally Zenned

Join Date:: Jan 2004
Location:: N of San Antonio TX
Posts:: 9,792
Plugin Contributions:: 14

Re: New items only showing in New products

It may be a combination of things but, it never hurts to get the code correct. It might be a good idea to pick out a nice responsive template and upgrade to 1.5.4. It will probably take less time to do that than finding and fixing the current problem. Plus using the classic template creates problems down the road itself. Overrides are easy to take to the next upgrade and (with all the smartphones and tablets) not having a responsive template will affect your business.
If you decide to go the 1.5.4 route, use http://www.zen-cart.com/entry.php?3-How-do-I-rebuild-my-site-on-the-new-version-instead-of-upgrading as a guideline.

25 May 2015, 6:11 PM

#7

njfire

New Zenner

Join Date:: Feb 2011
Posts:: 43
Plugin Contributions:: 0

Re: New items only showing in New products

Thank you something to look into, I have noticed now that I can't access the admin settings in the acp. says it can't locate the file.

25 May 2015, 10:13 PM

#8

njfire

New Zenner

Join Date:: Feb 2011
Posts:: 43
Plugin Contributions:: 0

Re: New items only showing in New products

Sorry for the double post, but I was reading https://www.zen-cart.com/showthread.php?194546-Admin-Settings-from-Tools-Menu-Fails and I think this is the same problem I have. Is it possible this could be causing the original problem of the items not showing in admin panel or the category listings.