"Database Does Not Exist" on a Brand New Fresh Install

2 Jun 2015, 7:31 PM

#1

Totally Zenned

Join Date:: Mar 2008
Location:: USA
Posts:: 563
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"Database Does Not Exist" on a Brand New Fresh Install

I have basically started over with a brand new store and am trying to install the new version but I can't get past this step. I have gone to the admin/includes/configure file and added the database username, password, and the name of the password. Don't know what I am doing wrong for ZC not to recognize the DB.

Thank you for your help.

Silver

2 Jun 2015, 7:46 PM

#2

lat9

Administrator

Join Date:: Sep 2009
Location:: Stuart, FL
Posts:: 14,097
Plugin Contributions:: 56

Re: "Database Does Not Exist" on a Brand New Fresh Install

How about your store-front? Are you able to access it? I'm just trying to figure out if the problem is admin-only.

2 Jun 2015, 8:38 PM

#3

silverhd

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Join Date:: Mar 2008
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Re: "Database Does Not Exist" on a Brand New Fresh Install

No, I haven't gotten that far.

Silver

2 Jun 2015, 9:31 PM

#4

lat9

Administrator

Join Date:: Sep 2009
Location:: Stuart, FL
Posts:: 14,097
Plugin Contributions:: 56

Re: "Database Does Not Exist" on a Brand New Fresh Install

When you wrote "... for ZC not to recognize the DB", exactly what message display and/or log are you receiving?

If you've got a log, please make sure to xxx-out any mention of your site's admin folder name.

2 Jun 2015, 10:17 PM

#5

silverhd

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Re: "Database Does Not Exist" on a Brand New Fresh Install

Thank you for the help but it was my fault. I did not complete the database by clicking the "add" button and giving myself complete permissions. It had been such a long time since I had done this that I had forgotten. My host helped me through this. I am completing everything as we speak. Thanks so much lat9. Man, the frustration. Felt like a newbie again.

Silver

2 Jun 2015, 10:32 PM

#6

lat9

Administrator

Join Date:: Sep 2009
Location:: Stuart, FL
Posts:: 14,097
Plugin Contributions:: 56

Re: "Database Does Not Exist" on a Brand New Fresh Install

I'm with you on that (simple things messing you up), SilverHD. I'm happy to hear that you got it sorted.

2 Jun 2015, 10:34 PM

#7

silverhd

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Re: "Database Does Not Exist" on a Brand New Fresh Install

Thank you so much for the kind words.

Silver

3 Jun 2015, 2:04 AM

#8

barco57

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Join Date:: Apr 2006
Location:: West Salem, IL
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Re: "Database Does Not Exist" on a Brand New Fresh Install

lol, don't feel bad. After having worked on Zen Carts for 8 years, and updating hundreds, setting up hundreds more new and dev versions, I forget to connect the new DB user to the database....about once a month....ahahahaha

3 Jun 2015, 2:17 PM

#9

silverhd

Totally Zenned