RonaldNavarro689:
Thank you for the update. Could you please let me know if cookies can be disabled
Re-Read the FAQ.. the short answer to your question is NOPE if you want customers to complete a sales transaction..
Zen Cart requires that the visitor's computer accept a session cookie. This session cookie contains simply the session ID number which identifies the visitor to the store, as separate from other visitors.
The session ID is used only to recognize what the visitor has done during their visit to the store. This includes things like: whether the visitor has put something in their shopping basket, whether they have logged in, and allows them to proceed through checkout.
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RonaldNavarro689:
also there is no mention of local storage items so I presume it's not stored anything in there?
Your answer is here:
In a traditional configuration, and by definition, this session cookie expires at the end of the visitor's session in the browser, or at a predefined time (typically 24 minutes) after their last "click", whichever is sooner.
My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.