Forums / Customization from the Admin / Date of Birth still in Customer Account Creation

Date of Birth still in Customer Account Creation

Started by edbeck on 11 Jun 2015, 11:39 PM · Views: 3,002

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11 Jun 2015, 11:39 PM
#1
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edbeck

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Date of Birth still in Customer Account Creation

When creating a new customer account the user is required to input their date of birth.

I've turned off the DOB requirement in the admin panel and I've blanked out the minimum length of the field

What else do I need to do?

11 Jun 2015, 11:52 PM
#2
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Re: Date of Birth still in Customer Account Creation

We need more information
Check the posting tips at the top when you reply

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12 Jun 2015, 12:29 AM
#3
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Re: Date of Birth still in Customer Account Creation

Especially a link to the site.

12 Jun 2015, 4:42 AM
#4
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edbeck

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Re: Date of Birth still in Customer Account Creation

Sorry about that, I hope this is sufficient information.

Site: secure.edbeckphotography.com/store

Version: 1.5.4

New installation

Addons/contributions you have installed

  • Authorize.net gateway
  • Shopfast Theme

Customizations:
Configuration through the admin panel

What type of server are you using?
inMotion Hosting linux

Are you installing locally?
No

What operating system?
linux

What version of PHP is installed on the server?
5.3.28

What version of MYSQL is installed on the server?
5.6.23

What you were doing when your problem occurred?
Configuring client interface.

What are the steps to reproduce the problem?

  1. Go to http://secure.edbeckphotography.com/store/index.php?main_page=create_account
  2. Observe that "Date of Birth" is a required field.

Have you attempted to fix the problem?
Yes

What steps have you taken?

  • Admin Home > Configuration > Customer Details > Date of Birth > False
  • Admin Home > Configuration > Minimum Values > Date of Birth > Blank
  • I've also tried setting the Minimum Value to "0"
12 Jun 2015, 5:41 AM
#5
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Re: Date of Birth still in Customer Account Creation

This is just a wild guess but I don't have DOB turned on and I have no problem. Do you already have customers with DOB entered into database? Maybe that is interfering? I'm interested now so I'll be back to find out what it is.

12 Jun 2015, 5:58 AM
#6
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Re: Date of Birth still in Customer Account Creation

Another question, what template are you using?

12 Jun 2015, 11:28 AM
#7
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Re: Date of Birth still in Customer Account Creation

I'd guess that your commercial template has replaced the standard Zencart Create Account form with its own. Search your template files for dob.

12 Jun 2015, 2:38 PM
#8
edbeck avatar

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Re: Date of Birth still in Customer Account Creation

stevesh:

I'd guess that your commercial template has replaced the standard Zencart Create Account form with its own. Search your template files for dob.

I searched my template files for "dob" and for "date of birth" and found nothing.

I looked at all the options on the template customization page and didn't find anything related to dob.

I Googled Shopfast dob and Shopfast "date of birth" and haven't found anything.

I've also contacted Shopfast to ask if they require a date of birth and have not heard back yet.

Any other suggestions?

Ed Beck

12 Jun 2015, 2:39 PM
#9
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Re: Date of Birth still in Customer Account Creation

lruskauff:

This is just a wild guess but I don't have DOB turned on and I have no problem. Do you already have customers with DOB entered into database? Maybe that is interfering? I'm interested now so I'll be back to find out what it is.

There are no customers in the database. This is a fresh install.

12 Jun 2015, 2:40 PM
#10
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Re: Date of Birth still in Customer Account Creation

Shopfast

12 Jun 2015, 2:46 PM
#11
stevesh avatar

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Re: Date of Birth still in Customer Account Creation

Here's the element on your page:

<div class="col-lg-6 col-md-6 col-sm-12 col-xs-12 dob"> <label class="inputLabel" for="dob"> Date of Birth: <span class="alert-text">* (eg. 05/21/1970)</span> </label> <input type="text" name="dob" id="dob" class="inputlogin" /> </div>

Here's a stock Zencart element:

<fieldset> <legend>Verify Your Age</legend> <label class="inputLabel" for="dob">Date of Birth:</label> <input type="text" name="dob" id="dob" /><span class="alert">* (eg. 05/21/1970)</span><br class="clearBoth" /> </fieldset>

Try searching your template files for part of the <div> class name.

12 Jun 2015, 3:19 PM
#12
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Re: Date of Birth still in Customer Account Creation

DOB is in many template files in the default. Are you using the developers toolkit

12 Jun 2015, 4:38 PM
#13
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Re: Date of Birth still in Customer Account Creation

lruskauff:

DOB is in many template files in the default. Are you using the developers toolkit

No, I'm making all my configurations through the admin panel.

12 Jun 2015, 4:38 PM
#14
edbeck avatar

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Re: Date of Birth still in Customer Account Creation

stevesh:

Here's the element on your page:

<div class="col-lg-6 col-md-6 col-sm-12 col-xs-12 dob"> <label class="inputLabel" for="dob"> Date of Birth: <span class="alert-text">* (eg. 05/21/1970)</span> </label> <input type="text" name="dob" id="dob" class="inputlogin" /> </div>

Here's a stock Zencart element:

<fieldset> <legend>Verify Your Age</legend> <label class="inputLabel" for="dob">Date of Birth:</label> <input type="text" name="dob" id="dob" /><span class="alert">* (eg. 05/21/1970)</span><br class="clearBoth" /> </fieldset>

Try searching your template files for part of the <div> class name.

Thank you, I'll do that now.

13 Jun 2015, 4:29 AM
#15
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Re: Date of Birth still in Customer Account Creation

edbeck:

No, I'm making all my configurations through the admin panel.

That I understand, but if your template has a modification that ignores what you set in the admin panel then you need to look at the code to find it.

13 Jun 2015, 12:53 PM
#16
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Re: Date of Birth still in Customer Account Creation

edbeck:

No, I'm making all my configurations through the admin panel.

The DEVELOPERS TOOLKIT is under the TOOLS menu in the admin panel. It's pretty straight-forward - just follow on-screen procedures.

Also... if your template is restricting/removing your ability to make vital changes via admin, then ask the seller of that template to refund you, and go get a professionally produced template from one of those showcased in the plugins area of zencart.

There are many con-men out there selling "zencart templates" - you should avoid almost all of them. Use templates by people who contribute extensively to this forum.

20 years a Zencart User