Customer Address different to billing address

8 Jul 2015, 12:02 PM

Zen Follower

Join Date:: Jul 2004
Posts:: 198
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Customer Address different to billing address

I have a customer whose website uses checkout without account and Secure Hosting to take payments. He noticed that on a recent order the customers address and billing address were different.

The billing address should be the same as the customers address and I don't know how this has happened. Both addresses were the same apart from one of the numbers in the post code.

Any ideas how this could have happened?

8 Jul 2015, 12:18 PM

design75

Totally Zenned

Join Date:: Dec 2009
Location:: Amersfoort, The Netherlands
Posts:: 2,862
Plugin Contributions:: 5

Re: Customer Address different to billing address

That has nothing to do with "checkout without account". A customer will still be able to enter a different shipping and billing address