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How to remove 'Isle Of Man' from Countries options?

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16 Jul 2015, 10:18 AM
#1
rob28870 avatar

rob28870

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How to remove 'Isle Of Man' from Countries options?

Hi,

We have an issue that occurs when clients select 'Isle Of Man' from the countries list when creating an account. 'Isle Of Man' isn't a country in its own right and has exactly the same tax setup as the rest of the UK. When the client then tries to move through the checkout procedure, tax is not charged and there are no corresponding shipping arrangements.

I have tried to 'delete' the country from admin > locations > countries, but I get "ERROR: Cannot delete selected country because it is connected to customer records."

Is it as simple as finding these customers, changing their country to UK and then re-attempting delete country?

Or is there more to it than that?

Any advice would be greatly appreciated.

16 Jul 2015, 10:58 AM
#2
design75 avatar

design75

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Re: How to remove 'Isle Of Man' from Countries options?

It might be easier to add Isle of man to the same tax zones, where the uk is defined

16 Jul 2015, 11:09 AM
#3
rob28870 avatar

rob28870

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Re: How to remove 'Isle Of Man' from Countries options?

Hi,

I did consider that, but I assume I would still need to re-configure all my advanced shipping configurations to suit also?

Thanks for your advice :-)

16 Jul 2015, 1:43 PM
#4
lat9 avatar

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Re: How to remove 'Isle Of Man' from Countries options?

Since you're running Zen Cart v1.5.1, you could install the "Selectable Countries" plugin (https://www.zen-cart.com/downloads.php?do=file&id=1424). That will allow you to enable/disable countries without actually removing them from the database.

The plugin's functionality is included in Zen Cart v1.5.2 and later.

16 Jul 2015, 3:33 PM
#5
mc12345678 avatar

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Re: How to remove 'Isle Of Man' from Countries options?

lat9:

Since you're running Zen Cart v1.5.1, you could install the "Selectable Countries" plugin (https://www.zen-cart.com/downloads.php?do=file&id=1424). That will allow you to enable/disable countries without actually removing them from the database.

The plugin's functionality is included in Zen Cart v1.5.2 and later.

I assume deselection would still be permissible even though the country had already been used in a user's account? (Part/direction of the issue attempting to be addressed.)

16 Jul 2015, 3:35 PM
#6
lat9 avatar

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Re: How to remove 'Isle Of Man' from Countries options?

mc12345678:

I assume deselection would still be permissible even though the country had already been used in a user's account? (Part/direction of the issue attempting to be addressed.)
Yes, that's why I suggested the plugin.

16 Jul 2015, 4:59 PM
#7
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Re: How to remove 'Isle Of Man' from Countries options?

lat9:

Yes, that's why I suggested the plugin.

And why I made the comment. To strengthen the recommendation. I haven't had to use either the plugin nor the added functionality in the more recent ZC verson(s), though recall seeing the feature.