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Fedexwebservices not splitting packages, Ready to ship

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11 Aug 2015, 12:14 PM
#1
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Fedexwebservices not splitting packages, Ready to ship

when i add 5 different items to cart , calculates and displays 5 boxes.
when i add 8 buckets of glue 48 lbs each, ready to ship field is checked, only gives rate for 1 bucket and only shows 1 boxes
http://floorz-n-more.com/TESTSITE/index.php?main_page=product_info&products_id=1189

11 Aug 2015, 12:54 PM
#2
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Re: Fedexwebservices not splitting packages, Ready to ship

What are the settings in your Configuration ... Shipping/Packaging ...

11 Aug 2015, 2:50 PM
#3
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Re: Fedexwebservices not splitting packages, Ready to ship

Tare weight 0:0
Large 0:0
Maximum weight I will ship: 199999

11 Aug 2015, 2:52 PM
#4
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Re: Fedexwebservices not splitting packages, Ready to ship

Your Maximum Weight does not allow for boxes to be made with such a high value ...

The Default is: 50

This is used to divide up the total weight into boxes up to 50 lbs ... you might try adjusting that Maximum Weight ...

11 Aug 2015, 3:04 PM
#5
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Re: Fedexwebservices not splitting packages, Ready to ship

I believe it has something to do with the ready to ship, same thing happens for ups also

11 Aug 2015, 3:08 PM
#6
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Re: Fedexwebservices not splitting packages, Ready to ship

Changed it to 50 and still same

11 Aug 2015, 3:16 PM
#7
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Re: Fedexwebservices not splitting packages, Ready to ship

It is not multiply same items, it does change rate for a different item

11 Aug 2015, 3:19 PM
#8
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Re: Fedexwebservices not splitting packages, Ready to ship

Whether I put 1 or 20 of same item with ready to ship activated it does not change rate. If I turn it ready to ship off, it will calculate as a whole but cuts off at 150lbs

11 Aug 2015, 3:30 PM
#9
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Re: Fedexwebservices not splitting packages, Ready to ship

What Federal Express version are you using?

What are your settings on the Modules ... Shipping ... FedEx fedexwebservices settings?

11 Aug 2015, 4:01 PM
#10
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Re: Fedexwebservices not splitting packages, Ready to ship

What settings u want to know, ready to field is checked enable is set to true, address validation is true, only ship ground,

11 Aug 2015, 4:11 PM
#11
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Re: Fedexwebservices not splitting packages, Ready to ship

A screen shot of all the settings allows us to try to reproduce the issue with what you are using ...

I am assuming you have no code changes from the original FedEx fedexwebservices, and assuming you are using v1.4.9 ...

11 Aug 2015, 5:33 PM
#12
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Re: Fedexwebservices not splitting packages, Ready to ship

I went to numinx website last night downloaded and installed new version but still says 1.4.5

11 Aug 2015, 5:35 PM
#13
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Re: Fedexwebservices not splitting packages, Ready to ship

After loading the new version did you do a REMOVE then an INSTALL and reconfigure it?

11 Aug 2015, 5:49 PM
#14
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Re: Fedexwebservices not splitting packages, Ready to ship

I'll b home 20 mins

11 Aug 2015, 7:16 PM
#15
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Re: Fedexwebservices not splitting packages, Ready to ship

Ok 1.49. is installed, Same thing, when more than 1 of the same product is in cart only get rates for 1 item
this is settings in fedexwebservices.php
Enable FedEx Web Services
true

Version Installed
1.4.9

FedEx Account Number
XXXXXXXXX

FedEx Meter Number
XXXXXXXXX

Enable Address Validation
true

Weight Units
LB

First line of street address
9022 S. R. 52

Second line of street address
Suite 49

City name
Hudson

State or Province name
Fl

Postal code
34668

Phone number
7272474589

Drop off type
5

Enable for Always Free Shipping
false

Allow Always Free Shipping items for
no methods

Enable Express Saver
false

Enable Standard Overnight
false

Enable First Overnight
false

Enable Priority Overnight
false

Enable 2 Day
false

Enable International Priority
false

Enable International Economy
false

Enable Ground
true

Enable Freight
true

Enable International Ground
false

Enable Saturday Delivery
true

Tax Class
Taxable Goods

Domestic Ground Handling Fee

Home Delivery Handling Fee

Domestic Express Handling Fee

International Ground Handling Fee

International Express Handling Fee

Signature Option
-1

Insurance
17000

FedEx Rates
LIST

Enable Ready to Ship
true

Show Estimated Transit Time
true

Connection Timeout
15

Shipping Zone
--none--

Shipping Info

Sort Order
0
and this is product settings
Products Video Embed Thumbnail:

Products Weight: 48
Select Weight Units: kgs lbs
Select Dimensional Units: cm in
Length 12.00
Width 12.00
Height 12.00
Diameter:
Ready to Ship Is Checked Item ships in its original box (ie: no extra packaging charges)?

Nestable Percentage:

Wholesale Price:

Condition:

Nestable:

11 Aug 2015, 7:22 PM
#16
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Re: Fedexwebservices not splitting packages, Ready to ship

i have installed the shipping boxes manager
took the Ups.php from that file and changed out mine(per included instructions) for this one and it is doing the same thing as fedexwebservices

11 Aug 2015, 7:58 PM
#17
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Re: Fedexwebservices not splitting packages, Ready to ship

i have to uncheck ready to ship on product page before it will register the extra weight, dont think this is how it should be

11 Aug 2015, 9:59 PM
#18
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Re: Fedexwebservices not splitting packages, Ready to ship

You might check with numinix on this to see what is up ... I have not used the Shipping Boxes Manager ... perhaps he can spot the issue that you are having ...

11 Aug 2015, 10:16 PM
#19
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Re: Fedexwebservices not splitting packages, Ready to ship

i have already started a ticket 10 mins now