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Multiple times installing and cannot access Admin page

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1 Sep 2015, 11:53 AM
#1
trinityhistorical avatar

trinityhistorical

New Zenner

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Sep 2015
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Trinity
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Multiple times installing and cannot access Admin page

Hi I have tried about 10 times doing different things to install Zen Cart, everything seems to install fine and I get the the last installation page where it says I am successful. I can view the store when i click the go to store button, but when i click the click here to open admin area all i get is a blank page. When I view the source of the page there is nothing there at all. I am new with this Zen Cart but I have heard really good reviews, if anyone could point me in the correct direction it would be great.

Thanks

1 Sep 2015, 2:10 PM
#2
lat9 avatar

lat9

Administrator

Join Date:
Sep 2009
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Stuart, FL
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Re: Multiple times installing and cannot access Admin page

When you get a "blank page", that means that there was an error during the PHP processing. The details of the error are recorded in a file (myDEBUG*.log) in your store's /logs folder.

If you need help interpreting a log file's contents, you can post it here (use the "code" block, the # in the post-writing header buttons) ... after making sure that you've xxx'd out any reference to your admin folder's name (present in a myDEBUG-adm-*.log file.