New Address Book Entry Page Doesn't Display the form

Hey all, I've been looking heavily into this but have yet to find a solution. No form displays to add in a new address when you choose to add a new address on the 'my account - address book' page. The same happens for editing an address in the address book. The website is newsite.camppacs.com

This is what the code for my center column on my page looks like:

<div class="centerColumn" id="addressBookProcessDefault">
<form name="addressbook" action="https://www.camppacs.com/newsite/index.php?main_page=address_book_process" method="post" onsubmit="return check_form(addressbook);"><input type="hidden" name="securityToken" value="205f82b86689860f569ad07846df39ff" />      

<h1 id="addressBookProcessDefaultHeading">New Address Book Entry</h1>
    
<br class="clearBoth" />
<div class="buttonRow forward"><input type="hidden" name="action" value="process" /><input type="image" src="includes/templates/responsive_all_business/buttons/english/button_submit.gif" alt="Submit the Information" title=" Submit the Information " /></div>
<div class="buttonRow back"><a href="https://www.camppacs.com/newsite/index.php?main_page=address_book"><img src="includes/templates/responsive_all_business/buttons/english/button_back.gif" alt="Back" title=" Back " width="61" height="21" /></a></div>
</form></div>

and here's a screen cap of my page:

Thanks ahead of time for any help!

Blank page or partial blank page: http://www.zen-cart.com/content.php?124-blank-page

I've followed all the options in that help article and I'm still experiencing the same issues. Do you have any suggestions for what I may have missed?

Issue has be resolved. I had to add a fieldset to my tpl_address_book_process_default.php, even though one wasn't present in the install files. This is the code I added:

<fieldset>
<legend>Address Details</legend>
<div class="alert forward">* Required information</div>
<br class="clearBoth"/>
<input type="radio" name="gender" value="m" id="gender-male"/><label class="radioButtonLabel" for="gender-male">Mr.</label><input type="radio" name="gender" value="f" checked="checked" id="gender-female"/><label class="radioButtonLabel" for="gender-female">Ms.</label><span class="alert">*</span><br class="clearBoth"/>
<label class="inputLabel" for="firstname">First Name:</label>
<input type="text" name="firstname" size="33" maxlength="32" id="firstname"/><span class="alert">*</span><br class="clearBoth"/>
<label class="inputLabel" for="lastname">Last Name:</label>
<input type="text" name="lastname" size="33" maxlength="32" id="lastname"/><span class="alert">*</span><br class="clearBoth"/>
<label class="inputLabel" for="company">Company Name:</label>
<input type="text" name="company" size="41" maxlength="64" id="company"/><br class="clearBoth"/>
<label class="inputLabel" for="street-address">Street Address:</label>
<input type="text" name="street_address" size="41" maxlength="64" id="street-address"/><span class="alert">*</span><br class="clearBoth"/>
<label class="inputLabel" for="suburb">Address Line 2:</label>
<input type="text" name="suburb" size="33" maxlength="32" id="suburb"/><br class="clearBoth"/>
<label class="inputLabel" for="city">City:</label>
<input type="text" name="city" size="33" maxlength="32" id="city"/><span class="alert">*</span><br class="clearBoth"/>
<label class="inputLabel" for="state" id="stateLabel">State/Province:</label>
<input type="text" name="state" value="" size="33" maxlength="32" id="state"/> <span class="alert" id="stText">*</span><input type="hidden" name="zone_id"/><br class="clearBoth"/>
<label class="inputLabel" for="postcode">Post/Zip Code:</label>
<input type="text" name="postcode" size="11" maxlength="10" id="postcode"/><span class="alert">*</span><br class="clearBoth"/>
<label class="inputLabel" for="country">Country:</label>
<select name="zone_country_id" id="country">
<option value="">Please Choose Your Country</option>
<option value="223" selected="selected">United States</option>
<option value="240">Aaland Islands</option>
<option value="1">Afghanistan</option>
<option value="2">Albania</option>
<option value="3">Algeria</option>
<option value="4">American Samoa</option>
<option value="5">Andorra</option>
<option value="6">Angola</option>
<option value="7">Anguilla</option>
<option value="8">Antarctica</option>
<option value="9">Antigua and Barbuda</option>
<option value="10">Argentina</option>
<option value="11">Armenia</option>
<option value="12">Aruba</option>
<option value="13">Australia</option>
<option value="14">Austria</option>
<option value="15">Azerbaijan</option>
<option value="16">Bahamas</option>
<option value="17">Bahrain</option>
<option value="18">Bangladesh</option>
<option value="19">Barbados</option>
<option value="20">Belarus</option>
<option value="21">Belgium</option>
<option value="22">Belize</option>
<option value="23">Benin</option>
<option value="24">Bermuda</option>
<option value="25">Bhutan</option>
<option value="26">Bolivia</option>
<option value="27">Bosnia and Herzegowina</option>
<option value="28">Botswana</option>
<option value="29">Bouvet Island</option>
<option value="30">Brazil</option>
<option value="31">British Indian Ocean Territory</option>
<option value="32">Brunei Darussalam</option>
<option value="33">Bulgaria</option>
<option value="34">Burkina Faso</option>
<option value="35">Burundi</option>
<option value="36">Cambodia</option>
<option value="37">Cameroon</option>
<option value="38">Canada</option>
<option value="39">Cape Verde</option>
<option value="40">Cayman Islands</option>
<option value="41">Central African Republic</option>
<option value="42">Chad</option>
<option value="43">Chile</option>
<option value="44">China</option>
<option value="45">Christmas Island</option>
<option value="46">Cocos (Keeling) Islands</option>
<option value="47">Colombia</option>
<option value="48">Comoros</option>
<option value="49">Congo</option>
<option value="50">Cook Islands</option>
<option value="51">Costa Rica</option>
<option value="52">Cote D'Ivoire</option>
<option value="53">Croatia</option>
<option value="54">Cuba</option>
<option value="55">Cyprus</option>
<option value="56">Czech Republic</option>
<option value="57">Denmark</option>
<option value="58">Djibouti</option>
<option value="59">Dominica</option>
<option value="60">Dominican Republic</option>
<option value="62">Ecuador</option>
<option value="63">Egypt</option>
<option value="64">El Salvador</option>
<option value="65">Equatorial Guinea</option>
<option value="66">Eritrea</option>
<option value="67">Estonia</option>
<option value="68">Ethiopia</option>
<option value="69">Falkland Islands (Malvinas)</option>
<option value="70">Faroe Islands</option>
<option value="71">Fiji</option>
<option value="72">Finland</option>
<option value="73">France</option>
<option value="75">French Guiana</option>
<option value="76">French Polynesia</option>
<option value="77">French Southern Territories</option>
<option value="78">Gabon</option>
<option value="79">Gambia</option>
<option value="80">Georgia</option>
<option value="81">Germany</option>
<option value="82">Ghana</option>
<option value="83">Gibraltar</option>
<option value="84">Greece</option>
<option value="85">Greenland</option>
<option value="86">Grenada</option>
<option value="87">Guadeloupe</option>
<option value="88">Guam</option>
<option value="89">Guatemala</option>
<option value="243">Guernsey</option>
<option value="90">Guinea</option>
<option value="91">Guinea-bissau</option>
<option value="92">Guyana</option>
<option value="93">Haiti</option>
<option value="94">Heard and Mc Donald Islands</option>
<option value="95">Honduras</option>
<option value="96">Hong Kong</option>
<option value="97">Hungary</option>
<option value="98">Iceland</option>
<option value="99">India</option>
<option value="100">Indonesia</option>
<option value="101">Iran (Islamic Republic of)</option>
<option value="102">Iraq</option>
<option value="103">Ireland</option>
<option value="244">Isle of Man</option>
<option value="104">Israel</option>
<option value="105">Italy</option>
<option value="106">Jamaica</option>
<option value="107">Japan</option>
<option value="245">Jersey</option>
<option value="108">Jordan</option>
<option value="109">Kazakhstan</option>
<option value="110">Kenya</option>
<option value="111">Kiribati</option>
<option value="112">Korea, Democratic People's Republic of</option>
<option value="113">Korea, Republic of</option>
<option value="114">Kuwait</option>
<option value="115">Kyrgyzstan</option>
<option value="116">Lao People's Democratic Republic</option>
<option value="117">Latvia</option>
<option value="118">Lebanon</option>
<option value="119">Lesotho</option>
<option value="120">Liberia</option>
<option value="121">Libya</option>
<option value="122">Liechtenstein</option>
<option value="123">Lithuania</option>
<option value="124">Luxembourg</option>
<option value="125">Macao</option>
<option value="126">Macedonia, The Former Yugoslav Republic of</option>
<option value="127">Madagascar</option>
<option value="128">Malawi</option>
<option value="129">Malaysia</option>
<option value="130">Maldives</option>
<option value="131">Mali</option>
<option value="132">Malta</option>
<option value="133">Marshall Islands</option>
<option value="134">Martinique</option>
<option value="135">Mauritania</option>
<option value="136">Mauritius</option>
<option value="137">Mayotte</option>
<option value="138">Mexico</option>
<option value="139">Micronesia, Federated States of</option>
<option value="140">Moldova</option>
<option value="141">Monaco</option>
<option value="142">Mongolia</option>
<option value="242">Montenegro</option>
<option value="143">Montserrat</option>
<option value="144">Morocco</option>
<option value="145">Mozambique</option>
<option value="146">Myanmar</option>
<option value="147">Namibia</option>
<option value="148">Nauru</option>
<option value="149">Nepal</option>
<option value="150">Netherlands</option>
<option value="151">Netherlands Antilles</option>
<option value="152">New Caledonia</option>
<option value="153">New Zealand</option>
<option value="154">Nicaragua</option>
<option value="155">Niger</option>
<option value="156">Nigeria</option>
<option value="157">Niue</option>
<option value="158">Norfolk Island</option>
<option value="159">Northern Mariana Islands</option>
<option value="160">Norway</option>
<option value="161">Oman</option>
<option value="162">Pakistan</option>
<option value="163">Palau</option>
<option value="241">Palestine, State of</option>
<option value="164">Panama</option>
<option value="165">Papua New Guinea</option>
<option value="166">Paraguay</option>
<option value="167">Peru</option>
<option value="168">Philippines</option>
<option value="169">Pitcairn</option>
<option value="170">Poland</option>
<option value="171">Portugal</option>
<option value="172">Puerto Rico</option>
<option value="173">Qatar</option>
<option value="174">Reunion</option>
<option value="175">Romania</option>
<option value="176">Russian Federation</option>
<option value="177">Rwanda</option>
<option value="178">Saint Kitts and Nevis</option>
<option value="179">Saint Lucia</option>
<option value="180">Saint Vincent and the Grenadines</option>
<option value="181">Samoa</option>
<option value="182">San Marino</option>
<option value="183">Sao Tome and Principe</option>
<option value="184">Saudi Arabia</option>
<option value="185">Senegal</option>
<option value="236">Serbia</option>
<option value="186">Seychelles</option>
<option value="187">Sierra Leone</option>
<option value="188">Singapore</option>
<option value="189">Slovakia (Slovak Republic)</option>
<option value="190">Slovenia</option>
<option value="191">Solomon Islands</option>
<option value="192">Somalia</option>
<option value="193">South Africa</option>
<option value="194">South Georgia and the South Sandwich Islands</option>
<option value="246">South Sudan</option>
<option value="195">Spain</option>
<option value="196">Sri Lanka</option>
<option value="197">St. Helena</option>
<option value="198">St. Pierre and Miquelon</option>
<option value="199">Sudan</option>
<option value="200">Suriname</option>
<option value="201">Svalbard and Jan Mayen Islands</option>
<option value="202">Swaziland</option>
<option value="203">Sweden</option>
<option value="204">Switzerland</option>
<option value="205">Syrian Arab Republic</option>
<option value="206">Taiwan</option>
<option value="207">Tajikistan</option>
<option value="208">Tanzania, United Republic of</option>
<option value="209">Thailand</option>
<option value="61">Timor-Leste</option>
<option value="210">Togo</option>
<option value="211">Tokelau</option>
<option value="212">Tonga</option>
<option value="213">Trinidad and Tobago</option>
<option value="214">Tunisia</option>
<option value="215">Turkey</option>
<option value="216">Turkmenistan</option>
<option value="217">Turks and Caicos Islands</option>
<option value="218">Tuvalu</option>
<option value="219">Uganda</option>
<option value="220">Ukraine</option>
<option value="221">United Arab Emirates</option>
<option value="222">United Kingdom</option>
<option value="224">United States Minor Outlying Islands</option>
<option value="225">Uruguay</option>
<option value="226">Uzbekistan</option>
<option value="227">Vanuatu</option>
<option value="228">Vatican City State (Holy See)</option>
<option value="229">Venezuela</option>
<option value="230">Viet Nam</option>
<option value="231">Virgin Islands (British)</option>
<option value="232">Virgin Islands (U.S.)</option>
<option value="233">Wallis and Futuna Islands</option>
<option value="234">Western Sahara</option>
<option value="235">Yemen</option>
<option value="238">Zambia</option>
<option value="239">Zimbabwe</option>
</select>
<span class="alert">*</span><br class="clearBoth"/>
<input type="checkbox" name="primary" value="on" id="primary"/> <label class="checkboxLabel" for="primary">Set as Primary Address</label></fieldset> 

Screen captures don't help much in situations like this. A URL to the site, please.

Having to manually create that fieldset is not right. Either it is something that should be auto-generated. What is the origin of the "install" files? Also with stevesh that there may still be something to correct. Which won't be. Obvious without looking at the pahge(s).

You might check the EDIT on the address book ... when I try to edit my existing address on your site the information is blank rather than filled in with my current info ...