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Payment Module shows fine in Admin but not showing on checkout page

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17 Sep 2015, 5:08 AM
#1
evosmash avatar

evosmash

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Payment Module shows fine in Admin but not showing on checkout page

As the title states, I installed a bitpay module for accepting bitcoin on my zencart site. It seems to be fine on the backend, Shows in the proper spot under admin-modules-payments. I was able to configure it and it shows green. However when I go through the checkout process I am only seeing my one payment option (paypal) Any ideas on why it wouldn't show? Not seeing anything in the error logs other than this.

[Wed Sep 16 11:16:18 2015] [error] [client] File does not exist: /home/hcc/hig hcaliberclothing.com/includes/templates/winchester_black/images/zen_colorbox/loading_backgroun d.png, referer: http://www.highcaliberclothing.com/
[Wed Sep 16 11:16:18 2015] [error] [client] File does not exist: /home/hcc/hig hcaliberclothing.com/missing.html, referer: http://www.highcaliberclothing.com/
[Wed Sep 16 12:59:28 2015] [error] [client] File does not exist: /home/hcc/hig hcaliberclothing.com/includes/templates/winchester_black/images/zen_colorbox/loading_backgroun d.png, referer: http://www.highcaliberclothing.com/
[Wed Sep 16 12:59:28 2015] [error] [client] File does not exist: /home/hcc/hig hcaliberclothing.com/missing.html, referer: http://www.highcaliberclothing.com/
[Wed Sep 16 13:14:30 2015] [error] [client] File does not exist: /home/hcc/high caliberclothing.com/failed_auth.html
[Wed Sep 16 13:14:46 2015] [error] [client] user hcc not found: /stats/
[Wed Sep 16 13:14:46 2015] [error] [client] File does not exist: /home/hcc/high caliberclothing.com/failed_auth.html
[Wed Sep 16 13:16:52 2015] [error] [client] File does not exist: /home/hcc/high caliberclothing.com/failed_auth.html
[Wed Sep 16 13:29:15 2015] [error] [client] File does not exist: /home/hcc/hig hcaliberclothing.com/includes/templates/winchester_black/images/zen_colorbox/loading_backgroun d.png, referer: http://www.highcaliberclothing.com/
[Wed Sep 16 13:29:15 2015] [error] [client] File does not exist: /home/hcc/hig hcaliberclothing.com/missing.html, referer: http://www.highcaliberclothing.com/

17 Sep 2015, 5:17 AM
#2
lruskauff avatar

lruskauff

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Re: Payment Module shows fine in Admin but not showing on checkout page

Hi
Look for a directory called " logs" in your main store directory. Are there any log files in there? Those are the error files they were referring to.

As for these error, do they really look that wY w the spaces in the file names?

17 Sep 2015, 5:50 AM
#3
frank18 avatar

frank18

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Re: Payment Module shows fine in Admin but not showing on checkout page

evosmash:

As the title states, I installed a bitpay module for accepting bitcoin on my zencart site. It seems to be fine on the backend, Shows in the proper spot under admin-modules-payments. I was able to configure it and it shows green. However when I go through the checkout process I am only seeing my one payment option (paypal) Any ideas on why it wouldn't show?.........

I can only see these 2 bitcoin payment modules in the plugins area:

https://www.zen-cart.com/downloads.php?do=file&id=2003

https://www.zen-cart.com/downloads.php?do=file&id=1908

but I can't find your 'bitpay' mpdule. Where did you get it from? Is it compatible with your ZC version?

As for the other errors 'File does not exist:' - that's exactly it: these files don't exist on your server.

NOTE: We are sorry that Frank is no longer with us.
We are grateful for all his contributions to the Zen Cart community.

18 Sep 2015, 12:03 AM
#4
evosmash avatar

evosmash

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Re: Payment Module shows fine in Admin but not showing on checkout page

lruskauff:

Hi
Look for a directory called " logs" in your main store directory. Are there any log files in there? Those are the error files they were referring to.

As for these error, do they really look that wY w the spaces in the file names?

There are no error logs there to speak of. nothing new that would pertain anyway. The errors dont actually look like they, it just copied over like that.

18 Sep 2015, 12:07 AM
#5
evosmash avatar

evosmash

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Re: Payment Module shows fine in Admin but not showing on checkout page

frank18:

I can only see these 2 bitcoin payment modules in the plugins area:

https://www.zen-cart.com/downloads.php?do=file&id=2003

https://www.zen-cart.com/downloads.php?do=file&id=1908

but I can't find your 'bitpay' mpdule. Where did you get it from? Is it compatible with your ZC version?

As for the other errors 'File does not exist:' - that's exactly it: these files don't exist on your server.

https://bitpay.com/bitcoin-for-ecommerce is where I downloaded the plugin from. as for the missing files im going to go in and see if i can move the ones missing from the template over

18 Sep 2015, 12:17 AM
#6
frank18 avatar

frank18

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Re: Payment Module shows fine in Admin but not showing on checkout page

evosmash:

https://bitpay.com/bitcoin-for-ecommerce is where I downloaded the plugin from. as for the missing files im going to go in and see if i can move the ones missing from the template over

Because this plugin is not a plugin officially listed on this site you may need to contact the developers of that module. And it still leaves an answer if it is compatible (approved) for ZC.

NOTE: We are sorry that Frank is no longer with us.
We are grateful for all his contributions to the Zen Cart community.

18 Sep 2015, 5:09 AM
#7
evosmash avatar

evosmash

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Re: Payment Module shows fine in Admin but not showing on checkout page

frank18:

Because this plugin is not a plugin officially listed on this site you may need to contact the developers of that module. And it still leaves an answer if it is compatible (approved) for ZC.

yea its approved for zencart. And I found the developer that seems to be associated with it through github. Waiting for a response, not sure how long its going to take though. Figured I would bring it up here to see if someone would have some generic possibilities on why a module would show fine on backend but not show on frontend