Zen Follower
- Join Date:
- Jul 2011
- Posts:
- 214
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- 0
Phantom items are being added to placed orders.
Version 1.5.4 using Authorize.net AIM which was just installed this morning.
Order checkout is working as it should.
Order confirmation that comes back from Authorize.net has an item added that does not exist in our database. With three purchasing tests done so far I can see that the customer is being charged the correct amounts but the shopping cart admin shows these additional items in the order totals.
Where is this data coming from? We don’t have these products:
Diamond ATC-XP Air Traffic Controller for $213.50
Climbing Hold The Machine Training Board for $241.00
AlpineExtreme 9,9mm for $241.00
I called Authorize.net and the orders are showing up properly on their end.
Example: I placed an order for a $6 item. The checkout total was correct and the system charged me the correct amount. But on the order checkout page there is an additional product listed asking if I would like updates to these products.
In the admin the order is showing the correct dollar amount charged but there is a line item that shows the product that doesn't exist as well.
1 x AlpineExtreme 9,9mm
- Model: Premium
- Version: Book Hard Cover
- Media Type: DVD Model3
0% $241.00 $241.00 $241.00 $241.00
1 x Smoke Less Aromatherapy Inhaler si_sl
8.1% $6.00 $6.00 $6.00 $6.00
Sub-Total: $241.00
Sub-Total: $6.00
Per Item (Best Way): $2.50
Store Pickup (Walk In): $0.00
NV TAX 8.1%: $0.49
Total: $243.50
Total: $6.49
I tried switching back to the default theme just to see if it was a template issue and it still had the same issue.
Attached is another example of the same issue.
