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Image and files still remains in server even after delete

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22 Oct 2015, 6:49 AM
#1
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diptimoy

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Image and files still remains in server even after delete

Hi Friends ,
I badly need your help . Website is http://www.babysawyer.com/ and its in zencart . the problem is this

            I have changed the logo from .png to a new one in .jpg  . the new one is showing fine but the old logo is still showing  although I delete it from server .

           new or current logo <http://www.babysawyer.com/includes/templates/mars/images/logo.jpg>

           old or previous logo  <http://www.babysawyer.com/includes/templates/mars/images/logo.png>

           THE REASON FOR CHANGING THE LOGO FROM .PNG TO .JPG IS SIMPLY BECAUSE IF I UPLOAD THE NEW IMAGE AS .png  THE OLD ONE STILL SHOWS . SO I HAVE TO CHANGE IT TO ANOTHER EXTENSION.


         THE SERVER I AM USING IS GODADDY . I HAVE UPLOADED THE FOLDER LOCATION VIEW( AS I SEE IN MY CPANEL AND FTP) . THERE YOU WILL SEE logo.png DOESN'T EXIST STILL ITS SHOWING IN DIRECT URL

           <http://www.babysawyer.com/includes/templates/mars/images/logo.png>

I need your help to sort you this .

         NOTE : I EVEN FACE THE SAME PROBLEM WHEN I DOWNLOAD ANY STYLE SHEET AND ADD SOME CSS , THE NEW CHANGES DOESN'T COME TO EFFECT . WHAT I MEAN IS THIS . suppose I download the stylesheet from theme folder say stylesheet.css there i change the background from white to blue and upload it back . but the changes will not show, if i see the css file via url  new changes won't show but if i rename the file to stylesheet1.css all the new chanegs will show now

      I  have transferred all files to another server <http://dipinfotech.co.in/> to recheck , there this issue doesn't arise at all (this one is not a godaddy server)

I HAVE CONTACTED THE GO DADDY PEOPLE THEY SAID ITS NOT THEIR PROBLEM NEED TO CONTACT THE ZENCART FORUM .

I HAVE EVEN SHOWED THE
https://www.babysawyer.com/includes/templates/mars/images/logo.png DOESN'T SHOW THE IMAGE
while http://www.babysawyer.com/includes/templates/mars/images/logo.png shows it

IN CASE ANY ONE WANTS TO KNOW THE THEME IS http://themes.loxdesign.net/mars/

PLEASE PLEASE HELP ME . A BIG THANK IN ADVANCE

22 Oct 2015, 6:58 AM
#2
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Re: Image and files still remains in server even after delete

zencart version in 154

22 Oct 2015, 8:02 AM
#3
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Re: Image and files still remains in server even after delete

The png image is not found

The jpg image is being displayed

22 Oct 2015, 8:10 AM
#4
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Re: Image and files still remains in server even after delete

Thanks for the quick reply .

this is what I see even after cache clear . browser is chrome

screenshot taken after your reply

22 Oct 2015, 8:20 AM
#5
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Re: Image and files still remains in server even after delete

This is in firefox after cache clearance

The main problem is not jpg or png . the main problem is whenever I download an image or css from godaddy server do so changes AND AGAIN Upload in , the changes doesn't come in effect instead the old files /codes shows( the one that was in server b4 i reuplaoded ) but this is not happening with php files and not even in another server , there if i upload a new file the changes are immediate .

That's why i have make the log from png to jpg as uploading new png logo no coming to effect

Godaddy says in zencart issue , ask forum .

Thanks in advance

22 Oct 2015, 3:21 PM
#7
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Re: Image and files still remains in server even after delete

logo.png was not found on this server - means that this file is NOT on the server

i uploaded the logo as logo1.png in server
DIFFERENT IMAGES
What do you mean by "DIFFERENT IMAGES "??
They are in the same location with the same name - logo1.png

23 Oct 2015, 4:36 AM
#8
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Re: Image and files still remains in server even after delete

this is what i mean by different images . kindly see the attached screenshot .

23 Oct 2015, 4:39 AM
#9
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Re: Image and files still remains in server even after delete

this is what i mean by different images
That is not what I am seeing - I am seeing the same image

Who is your internet provider??
Many do not update their records very often so you will see cached data

You might use one of the free proxies to view these changes

23 Oct 2015, 5:38 AM
#10
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Re: Image and files still remains in server even after delete

Thanks to hear that you are watching same image . which image are you seeing can you please confirm . also can you please confirm if its a zencart issue or not , so that I can conform my Client

23 Oct 2015, 7:30 AM
#11
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Re: Image and files still remains in server even after delete

Hi
I see the same image also, the bear. I had a similar problem once and my server was running a cache program, once I turned it off and refreshed my local cache, I was able to continue.

Lruskauff

23 Oct 2015, 7:47 AM
#12
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Re: Image and files still remains in server even after delete

thanks can you please tell how to turn cache in server off ( no details writing a link instructing that will be ok ) .I also want to follow your process.I am using godaddy server

23 Oct 2015, 7:55 AM
#13
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Re: Image and files still remains in server even after delete

I accessed it via my cpanel ( does go daddy have one)? It was a program called SuperCloud or super cache ( it has been awhile and I switched servers now. But it was a program they offered to speed my site up. I just selected it from cpanel and clicked the off switch once I figured out what it was. Sorry I can't tell you much more than that.

You know how to clear cache on browser? Have you checked recently and are they still different for you?

23 Oct 2015, 7:58 AM
#14
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Re: Image and files still remains in server even after delete

THANKS . browser cache no help . if you all are getting same image then there might be some problem in my browser. not a zencart issue

23 Oct 2015, 8:05 AM
#15
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Re: Image and files still remains in server even after delete

Not a zencart problem, correct. Caching problem somewhere that should fix itself