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contact us quit working but I can resend previous contact us messages

Started by mespe on 22 Oct 2015, 8:15 PM · Views: 690

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22 Oct 2015, 8:15 PM
#1
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mespe

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contact us quit working but I can resend previous contact us messages

I just noticed that my contact us is broken. it broke after 8/22/15, so I've missed a lot of potential sales.

But if I go to email archive I can successfully resend a previously sent contact us message.

22 Oct 2015, 8:41 PM
#2
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mespe

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Re: contact us quit working but I can resend previous contact us messages

Log shows this message

22-Oct-2015 13:19:07 America/Phoenix] ERROR: Failed sending email to: "[email protected]" <> with subject: "Website Inquiry from Benzbonz Quality Pre-Owned Mercedes Parts" (failed validation)

22 Oct 2015, 9:02 PM
#3
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mespe

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Re: contact us quit working but I can resend previous contact us messages

The example in the previous post was a test message that I sent with a known good email address. So maybe the email validation php got messed up somehow

23 Oct 2015, 5:51 PM
#4
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mespe

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Re: contact us quit working but I can resend previous contact us messages

DrByte replied in another thread,,,

"First quick fix I'd suggest is to go to Admin->Configuration->Email Options, and find the "Contact-Us Pulldown" settings, and blank-it-out, ie: leave it empty.
Then check whether those emails work properly again."

And Contact Us is now working thanks