Responsive Sheffield Blue v.2.0 Pricing not showing

Hello:

I am having a problem with the pricing not showing up at all. It is showing in admin but not in the cart itself. If there is something missing and someone knows where it might be, please give me the exact path as I am still not that good at this. Here is a screenshot:

Thanks much,

Silver

SilverHD:

Hello:

I am having a problem with the pricing not showing up at all. It is showing in admin but not in the cart itself. If there is something missing and someone knows where it might be, please give me the exact path as I am still not that good at this. Here is a screenshot:

Thanks much,

Silver

If you post a link to the page with the problem I can take a look.

Thanks,

Anne

Anne,

The site isn't up and running yet but here you are: http://mygiftfair.com/index.php?main_page=product_info&cPath=7_8&products_id=12

Thanks for your help.

Silver

Anne:

The other problem that I forgot to mention is that the shipping isn't showing either and I have no idea why.

Silver

SilverHD:

Anne,

The site isn't up and running yet but here you are: http://mygiftfair.com/index.php?main_page=product_info&cPath=7_8&products_id=12

Thanks for your help.

Silver

These are not template related problems. The price is not showing in a view source, it is just blank. Do you have any error logs? Has this cart been upgraded?

Thanks,

Anne

Anne:

I've never learned how to even get to the error logs. This version, v.154 was a fresh download. There was no upgrade. I really don't know what to do at this point?

Silver

Look for a folder off your main store directory called logs. See if there are any postings in there.

SilverHD:

Anne:

I've never learned how to even get to the error logs. This version, v.154 was a fresh download. There was no upgrade. I really don't know what to do at this point?

Silver

Just look at your /logs folder for errors.

What plugins do you have installed?

What is the "store staus" set to?

Thanks,

Anne

Anne:

I usually have it down for maintenance until I have this straightened out. Now it is set on "false" so the problem can be remedied.

Plugins: EP without attributes (not used)
Database Backup MYSQL

I just installed MSRP thinking that may remedy the problem. As I said, the admin looks fine. Even the "free shipping" is checked but doesn't show in the store. I will try to check the "logs" now but I really don't know much about that.

Thanks,

Silver

Anne:

The only log that it is showing is when I did a back-up just the other day. There is a history from June, July, and August when I changed the domain name to MyGiftHeaven.com from MyGiftSite.com, but I was not using this template until I changed the domain name to MyGiftFair, which was just recently.

Don't know what to do?

Silver

SilverHD:

Anne:

The only log that it is showing is when I did a back-up just the other day. There is a history from June, July, and August when I changed the domain name to MyGiftHeaven.com from MyGiftSite.com, but I was not using this template until I changed the domain name to MyGiftFair, which was just recently.

Don't know what to do?

Silver

Does the info show when you switch to the classic template?

Thanks,

Anne

Sorry for the delay in answering. No it does not. There is something definitely wrong.

Silver

SilverHD:

Sorry for the delay in answering. No it does not. There is something definitely wrong.

Silver

Yes, this points to a problem with the actual cart, not a template related problem.

Thanks,

Anne

Thanks Anne

Silver