Gross productprice = Netto productprice in admin/product.php

Dear fellow zenners!

I have a little problem that is starting to become a huge problem as i can't get it solved :shocking::blush:

The problem is that when i open Zen Cart admin and i open a product (admin/product.php) the price shown at Gross product price is exactly equal then the Netto product price!
So when i enter 1 euro in netto price the bruto price immediately change to 1 euro and vise versa=equal.
Taxable goods (21%) category is off course set for the product and all the tax seems to be correctly configured; i think the problem is that the productpage does not do a tax calculation but just copy/paste the price to the next field.

SPECS:

1. Zen Cart 1.5.4

2. New website, no upgrade.

3. Dutch and German language pack + css buttons for admin + add customer from admin + admin notes advanced + ceon uri mapping (disabled because unstable) + css3 buttons + edit invoices/packing slips + encrypted master password + ezpages multi language + iDEAL sepa + IH4 + stock by attribute + xml datafeed import + ultimate urls.

4. Installed by ftp and then zc_install.

5. Server OS: Linux 2.6.32-042stab084.26
   PHP versie: 5.3.29 (Zend: 2.3.0) PHP Memory Limiet: 256M
   Database: MySQL 5.6.21
   HTTP Server: Apache/2.2.31 (Unix) mod_ssl/2.2.31 OpenSSL/1.0.1e-fips DAV/2 PHP/5.3.29

6. No idea when the problem started as it was not live.

Any help is highly appreciated :censored:

What are settings for show product price with tax in admin found in configuration->my store (or language equivalent as the first selection under the first tab of the admin)?

mc12345678:

What are settings for show product price with tax in admin found in configuration->my store (or language equivalent as the first selection under the first tab of the admin)?

I tested both (true and false) and it doesn't make a difference.

importprijs.nl:

Tax Decimal Places
|
2
|
|

Display Prices with Tax
|
true
|
|

Display Prices with Tax in Admin
|
false
|
|

Basis of Product Tax
|
Store
|
|

Basis of Shipping Tax
|
Store
|
|

Sales Tax Display Status
|
|
|

Show Split Tax Lines
|
false
|

I tested both (true and false) and it doesn't make a difference.

After setting to true, may need to logout of the admin and log back in (or clear cache/session of browser)... When Display Prices with Tax in Admin is set to true, if the product is associated with a tax category (that applies a tax), then entry in one box is updated in the other box with/without tax (depending on which box had text added to it).

Hopefully the test was performed within a single browser window and not modified in one window and tested in another.

After setting to true, may need to logout of the admin and log back in (or clear cache/session of browser)...

set it to true now, logged out, deleted cache of browser, logged back in and same behaviour.

When Display Prices with Tax in Admin is set to true, if the product is associated with a tax category (that applies a tax), then entry in one box is updated in the other box with/without tax (depending on which box had text added to it).
>> the entry of one box is updated in the other box without adding tax; so 1 euro is 1 euro

Hopefully the test was performed within a single browser window and not modified in one window and tested in another.

yes

• mc12345678 has exceeded their stored private messages quota and cannot accept further messages until they clear some space.

Try these settings (has worked for me since 2007):

Tax Decimal Places 2
Display Prices with Tax true
Display Prices with Tax in Admin true
Basis of Product Tax Shipping
Basis of Shipping Tax Shipping
Sales Tax Display Status 0
Show Split Tax Lines false

Failing that, in cPanel try to change your PHP version from 5.3.x to 5.4.x or even better to 5.5.x