Zen Cart Logo
Forums / Built-in Shipping and Payment Modules / No shipping charge at checkout

No shipping charge at checkout

Views: 1,335

Results 1 to 13 of 13
8 Nov 2015, 6:51 AM
#1
annie_zaz avatar

annie_zaz

Zen Follower

Join Date:
Mar 2013
Location:
Sydney, Australia
Posts:
140
Plugin Contributions:
0

No shipping charge at checkout

Hello,

I am using a table rate and I also want the option of store pick up.
When I reach checkout there only shipping method is 'store pickup'.
No tax or shipping is charged. I have changed lbs to kg.
Any idea what I'm missing?
If you try my cart please only buy the jewellery items as I have added a weight onto those to go with the shipping rate. Ta.
Jewellery page here: http://www.kinectwebdesign.com/ingleburncashexchange/index.php?main_page=index&cPath=23
I have attached image showing my table rate set up.
Attachment 15778Attachment 15779

8 Nov 2015, 1:49 PM
#2
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: No shipping charge at checkout

While I cannot read the image for the Table Rate, it appears you have a Zone on it.

1 If you take the Zone off, does Table Rate come up?

2 if so, does it break again when you add the Zone?

3 if so, what are the Zone Definition DETAILS set to be on:
Country:
Zone:

Do you just have the 1 setting for the DETAILS?

8 Nov 2015, 10:34 PM
#3
annie_zaz avatar

annie_zaz

Zen Follower

Join Date:
Mar 2013
Location:
Sydney, Australia
Posts:
140
Plugin Contributions:
0

Re: No shipping charge at checkout

Hi Ajeh, Thanks for your response.

  1. When I remove the Zone I get shipping appearing but no tax.
    Attachment 15783
    2.Yes it does break if add the zone back in. It says 'Sorry, we are not shipping to your region at this time.'
    3.In the zone definitions I had Australia, when I clicked on that folder inside it I had United states-Florida !
    I changed it to Australia- New south wales and it seems to be working. At the check out I have best way and walk in so thats good. I do not see the tax though.
    I also have a message under payment method which says 'Sorry, we are not accepting payments from your region at this time."

I still need to add the other states in to zone definitions I have only added nsw. Do you think thats why I'm getting that msg.
Thanks for your help :)

9 Nov 2015, 1:56 PM
#4
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: No shipping charge at checkout

What Payment Module(s) do you have installed?

Do you have Zones setup on your Payment Module(s) ...

If so, if you remove the Zone does it work?

If so, same thing, check the Zone Definition DETAILS to ensure that the Zone Definition DETAILS are properly defined ...

On the Zone Definition DETAILS you can add all the Zones that are approved to use the Shipping and/or Payment modules ...

15 Nov 2015, 10:49 PM
#5
annie_zaz avatar

annie_zaz

Zen Follower

Join Date:
Mar 2013
Location:
Sydney, Australia
Posts:
140
Plugin Contributions:
0

Re: No shipping charge at checkout

Sorry for the delayed response.
I actually don't have any payment module installed at present. I am planning on installing Pay Pal Express checkout.
I am just waiting for the API details.

15 Nov 2015, 11:13 PM
#6
annie_zaz avatar

annie_zaz

Zen Follower

Join Date:
Mar 2013
Location:
Sydney, Australia
Posts:
140
Plugin Contributions:
0

Re: No shipping charge at checkout

I am getting tax at the checkout now (my bad it wasn't added to product in the catalogue).
I am still getting the 'Sorry, we are not accepting payments from your region at this time' message.

15 Nov 2015, 11:19 PM
#7
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: No shipping charge at checkout

In the Zone definition that you added, what is its DETAILS set to?

16 Nov 2015, 12:36 AM
#8
annie_zaz avatar

annie_zaz

Zen Follower

Join Date:
Mar 2013
Location:
Sydney, Australia
Posts:
140
Plugin Contributions:
0

Re: No shipping charge at checkout

In Zone definitions when I click details it has this.

**Country Zone Action **
Australia New South Wales
Australia Australian Capital Territory
Australia Northern Territory
Australia Queensland
Australia South Australia
Australia Victoria
Australia Western Australia

16 Nov 2015, 1:10 AM
#9
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: No shipping charge at checkout

I see shipping charges for those ... what are you adding to the shopping cart that you do not see these?

Shipping quotes are based on the address information you selected:
Queensland 4000 Australia |

       Store Pickup (Walk In) | 
       $0.00 | 
      Postage and Packaging (1 x 0.25kgs) (Best Way) | 
      $10.00 | 
16 Nov 2015, 1:30 AM
#10
annie_zaz avatar

annie_zaz

Zen Follower

Join Date:
Mar 2013
Location:
Sydney, Australia
Posts:
140
Plugin Contributions:
0

Re: No shipping charge at checkout

Yes that's correct shipping charges show. The sorry message is in the next step of the cart.
It is under payment.
Please see here:
Attachment 15798

16 Nov 2015, 5:29 AM
#11
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: No shipping charge at checkout

So it is your Payment module that is not working ...

What Payment module(s) do you have installed?

If you have a Zone Definition on the Payment module(s) what are the Zone Definition DETAILS on the Payment Module(s)?

16 Nov 2015, 8:32 AM
#12
annie_zaz avatar

annie_zaz

Zen Follower

Join Date:
Mar 2013
Location:
Sydney, Australia
Posts:
140
Plugin Contributions:
0

Re: No shipping charge at checkout

Latest update.
I have activated the pay pal and the Sorry, we are not accepting payments from your region at this time' message has disappeared.
It probably was because it didn't have a payment module installed. Logical really.
Thanks Ajeh for your assistance. Issues in regards to thread title have been resolved.

16 Nov 2015, 2:14 PM
#13
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: No shipping charge at checkout

Thanks for the update that everything is now working ... :smile: