shipping problem concerning shipping bij weight unit

Hai,

I have a problem wich i have being solving myself but can get it right.
I have items in the shop wich have a weight from 0 to 0.25 kg, 0.25 till 5 kg and
5 kg till 30 kg.
The shipping costs are respectively in euro's € 2,67 - € 6,95 and the lest one € 13,25.
Every thing i have tried does not come up with the right amounts (say always 0 , zero)
at checkout.
Anyone who can help me with this problem, the site is online its itparts.biz/zentest, if
someone like to get into the admin we can solve that either, send me a privat message

regards,
Cees

I tried to create an account to see what shipping comes up but I cannot create an account on your site ...

What Shipping Module(s) do you have installed?

What settings do you have set on them?

Ajeh:

I tried to create an account to see what shipping comes up but I cannot create an account on your site ...

that's another problem wich came up this week ! i send you a privat message 1

What Shipping Module(s) do you have installed?

perweightunit and storepickup,

What settings do you have set on them?

perweightunit, tried many settings . all went wrong, so thats where i am looking for

Enable store pickup shipping "true", Pickup locations "walk in", shipping costs "0,00", tax class "none", tax basis , "shipping", shipping zone "none", sortorder "1"

did you recieve my privat message

Are you able to create a NEW customer account?

If not, if you change your template to the Classic Template are you able to create a customer account?

If you look in the /logs directory on the server, do you have any debug logs?

If so, based on newest date on the log, what is the error message that you receive?

Are you able to post a screen shot of you Modules ... Shipping ... and the right hand panel that shows for the Per Unit shipping module?

cj.dekrijger:

did you recieve my privat message

I can login with your customer account and see the 0.00 shipping ...

I still want you to try to create a NEW customer account ...

Ajeh:

Are you able to create a NEW customer account? i have send you a privat message

If not, if you change your template to the Classic Template are you able to create a customer account?

i have to look into that one !

If you look in the /logs directory on the server, do you have any debug logs?

i have to look into that one !

If so, based on newest date on the log, what is the error message that you receive?

i have to look into that one !

Are you able to post a screen shot of you Modules ... Shipping ... and the right hand panel that shows for the Per Unit shipping module?

You have a Sort Order on 1 of the shipping methods, can you add a sort order, other that 0, that is unique for the Per Unit such as 2, or change that to 1 and change the other for Store Pickup to 2 ...

Ajeh:

You have a Sort Order on 1 of the shipping methods, can you add a sort order, other that 0, that is unique for the Per Unit such as 2, or change that to 1 and change the other for Store Pickup to 2 ...

changed perweight into 1 and storepickup into 2

ok! that's done, any other suggestions

Did you try to create a NEW customer account?
Did it work?

Did you find out what debug logs are in the /logs directory on your server and what the content is?

Did you try to change to the Classic Template to see if anything changes on either creating a NEW customer account or on the shipping?

Ajeh:

Did you try to create a NEW customer account?
Did it work? No it didn't, i created an testaccount for you and send you by privat message the login !
or didn't you recieve it ?

Did you find out what debug logs are in the /logs directory on your server and what the content is?

Did you try to change to the Classic Template to see if anything changes on either creating a NEW customer account or on the shipping?

i am going to look into that !

Ajeh:

Did you try to create a NEW customer account?
Did it work?

Did you find out what debug logs are in the /logs directory on your server and what the content is?

Did you try to change to the Classic Template to see if anything changes on either creating a NEW customer account or on the shipping?

I have looked into the logs and there was logged that create-account.php has a missing semicolon so i compared
the file with an original file and found the fault!

So you can create an account now !

another logfile shows a fault, but the actual fault must be in another file
then the ones mentioned .

You should never have any debug log files ...

If you post the contents of the debug log file we can try to help you sort it out ...

Ajeh:

You should never have any debug log files ...

If you post the contents of the debug log file we can try to help you sort it out ...

Hello Ajeh, this is one of them , see below :
[08-Nov-2015 19:42:20 UTC] PHP Warning: Division by zero in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/shipping.php on line 110
[08-Nov-2015 19:42:20 UTC] PHP Warning: Division by zero in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/shipping.php on line 112
[08-Nov-2015 19:42:21 UTC] PHP Notice: Undefined variable: css_button_js in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/functions/html_output.php on line 317
[08-Nov-2015 19:42:21 UTC] PHP Notice: Use of undefined constant CSS_BUTTON_POPUPS_IS_ARRAY - assumed 'CSS_BUTTON_POPUPS_IS_ARRAY' in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/functions/html_output.php on line 319
[08-Nov-2015 19:42:21 UTC] PHP Notice: Undefined variable: css_button_js in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/functions/html_output.php on line 317
[08-Nov-2015 19:42:21 UTC] PHP Notice: Use of undefined constant CSS_BUTTON_POPUPS_IS_ARRAY - assumed 'CSS_BUTTON_POPUPS_IS_ARRAY' in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/functions/html_output.php on line 319
[08-Nov-2015 19:42:21 UTC] PHP Notice: Undefined variable: css_button_js in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/functions/html_output.php on line 317
[08-Nov-2015 19:42:21 UTC] PHP Notice: Use of undefined constant CSS_BUTTON_POPUPS_IS_ARRAY - assumed 'CSS_BUTTON_POPUPS_IS_ARRAY' in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/functions/html_output.php on line 319
[08-Nov-2015 19:42:21 UTC] PHP Notice: Undefined variable: css_button_js in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/functions/html_output.php on line 317
[08-Nov-2015 19:42:21 UTC] PHP Notice: Use of undefined constant CSS_BUTTON_POPUPS_IS_ARRAY - assumed 'CSS_BUTTON_POPUPS_IS_ARRAY' in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/functions/html_output.php on line 319
[08-Nov-2015 19:42:22 UTC] PHP Notice: Use of undefined constant MODULE_ORDER_TOTAL_GV_STATUS - assumed 'MODULE_ORDER_TOTAL_GV_STATUS' in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/modules/sideboxes/information.php on line 39

Ajeh, i have got this message after posting one of the logs

Thank you for posting! Your post will not be visible until a moderator has approved it for posting.

Ajeh,

At this moment ther's only 1 logfile with this text,

[10-Nov-2015 19:20:57 UTC] PHP Warning:

Division by zero in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/shipping.php on line 110

[10-Nov-2015 19:20:57 UTC] PHP Warning:

Division by zero in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/shipping.php on line 112

Go to your Admin to Configuration ... Shipping/Packaging ... what are all the settings there?

Screen Shots without your Admin URL showing are helpful ... :smile:

Hello Ajeh, see screen shot

A number of things are incorrect ...

Maximum Weight is used for Maximum box size ... using 0 is most likely division by 0 error ...

Tare Weights should be written as: 0:0 ... when you do not want to add extra weight per box

The rest of the settings should be alright ...

Try correcting those settings ...