Forums / Built-in Shipping and Payment Modules / shipping problem concerning shipping bij weight unit

shipping problem concerning shipping bij weight unit

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10 Nov 2015, 9:11 PM
#21
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shipping problem concerning shipping bij weight unit

OK, and the settings in the shipping module ?

There's a screenshot on the 8 november !

10 Nov 2015, 9:14 PM
#22
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Re: shipping problem concerning shipping bij weight unit

Easier to find with a post # but I dug it up ...

Providing you Tax Definition is defined right it should work ...

First get the Shipping/Packaging settings right then we can move on to the next problem ...

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14 Nov 2015, 7:57 PM
#23
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Re: shipping problem concerning shipping bij weight unit

@Ajeh,

Hai, i have being busy with a defective database but managed to get it working again, let's
go on with the weight and price problem. I have 2 screen shots with settings see belowAttachment 15794
Attachment 15795

regards, Cees

14 Nov 2015, 10:58 PM
#24
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Re: shipping problem concerning shipping bij weight unit

I still get a blank white page on checkout_shipping ...

What debug logs are generated in the /logs directory?

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15 Nov 2015, 3:28 AM
#25
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Re: shipping problem concerning shipping bij weight unit

These are logfiles from your blank page, there are two of them

[14-Nov-2015 22:55:34 UTC] PHP Warning: require_once(/customers/8/6/b/itparts.biz/httpd.www/zentest/idealcheckout/includes/library.php): failed to open stream: No such file or directory in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/modules/payment/idealcheckoutideal.php on line 4
[14-Nov-2015 22:55:34 UTC] PHP Fatal error: require_once(): Failed opening required '/customers/8/6/b/itparts.biz/httpd.www/zentest/idealcheckout/includes/library.php' (include_path='.:/usr/share/php') in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/modules/payment/idealcheckoutideal.php on line 4

[14-Nov-2015 22:57:14 UTC] PHP Warning: require_once(/customers/8/6/b/itparts.biz/httpd.www/zentest/idealcheckout/includes/library.php): failed to open stream: No such file or directory in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/modules/payment/idealcheckoutideal.php on line 4
[14-Nov-2015 22:57:14 UTC] PHP Fatal error: require_once(): Failed opening required '/customers/8/6/b/itparts.biz/httpd.www/zentest/idealcheckout/includes/library.php' (include_path='.:/usr/share/php') in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/modules/payment/idealcheckoutideal.php on line 4

15 Nov 2015, 3:32 AM
#26
ajeh avatar

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Re: shipping problem concerning shipping bij weight unit

Looks like you have installed another Payment module and have missing files from it ...

Linda McGrath
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15 Nov 2015, 12:45 PM
#27
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Re: shipping problem concerning shipping bij weight unit

@ Ajeh,

Your correct and in the mean time i have solved that problem ! I am busy now with the payment modules, here i am getting
an error on the sort order where there are a lot off set to "0" zero and 1 2 and 3. so i am confused here's a pictureAttachment 15796

15 Nov 2015, 2:16 PM
#28
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Re: shipping problem concerning shipping bij weight unit

Again, when you use Sort Order, if you set 1 payment module to use a Sort Order then ALL have to use a Sort Order greater than 0 and unique from the others ...

So the Sort Orders are ALL 0 or are all set to a value that is unique and NOT 0 ...

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15 Nov 2015, 3:19 PM
#29
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Re: shipping problem concerning shipping bij weight unit

Ajeh,

sort order changed, iDeal payment works with a little help, i need to solve that with dutch
supplier.
Back to where we started the weight problem, remember the items weight and there shipping costs
are : items in the shop wich have a weight from 0 to 0.25 kg, 0.25 till 5 kg and 5 kg till 30 kg.

The shipping costs are respectively in euro's € 2,67 - € 6,95 and the lest one € 13,25.

I have made an screen shot off a memory module, weight 0.1 kg shipment costs are € 2,67

you see standard shipment € 0,10 this should be 2,67 euro
Attachment 15797

15 Nov 2015, 3:25 PM
#30
ajeh avatar

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Re: shipping problem concerning shipping bij weight unit

Per Unit perweightunit is designed to take the weight of each product and multiple that by the rate you set on the module ...

If you want the shipping costs based on a table of charges then you need to use the Table Rate table ...

If you want different rates for different Zones then your need to use the Zone Rate zones and define each of the Zones in the Zone Definition DETAILS ...

Linda McGrath
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15 Nov 2015, 7:33 PM
#31
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Re: shipping problem concerning shipping bij weight unit

Ajeh, so what you say is that the thing i want is'nt possible

15 Nov 2015, 9:16 PM
#32
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Re: shipping problem concerning shipping bij weight unit

No ... what I am saying is you have to use the right shipping module ...

You are trying to use the Per Unit perweightunit shipping module which takes the total weight of the order and multiplies that by the Rate you set, example 1 and that is the shipping cost ...

You need to uninstall the Per Unit shipping module and install the Table rate table shipping module and set that to Weight ... then set up the setting to work with the shipping rates you want to charge ...

Linda McGrath
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19 Nov 2015, 6:59 PM
#33
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Re: shipping problem concerning shipping bij weight unit

@Ajeh,

Hai, I've got it working, i have 3 different items with there weight and they come up
with there respective prices, so thanks you for that!

I a almost to a system wich can go online i guess, I do have still a number off logfiles
concenrning checkout and shipping/invoices. One of them below

[19-Nov-2015 18:07:34 UTC] PHP Notice: Undefined variable: coupon_code in
/customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order.php on line 352

[19-Nov-2015 18:07:34 UTC] PHP Notice: Trying to get property of non-object in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order.php on line 352

[19-Nov-2015 18:07:34 UTC] PHP Notice: Undefined property: ot_subtotal::$credit_class in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order_total.php on line 181

[19-Nov-2015 18:07:34 UTC] PHP Notice: Undefined property: ot_tax::$credit_class in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order_total.php on line 181

[19-Nov-2015 18:07:34 UTC] PHP Notice: Undefined property: ot_shipping::$credit_class in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order_total.php on line 181

[19-Nov-2015 18:07:34 UTC] PHP Notice: Undefined property: ot_loworderfee::$credit_class in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order_total.php on line 181

[19-Nov-2015 18:07:34 UTC] PHP Notice: Undefined property: ot_total::$credit_class in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order_total.php on line 181

[19-Nov-2015 18:07:34 UTC] PHP Notice: Undefined index: cc_number in
/customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order.php on line 607

[19-Nov-2015 18:07:34 UTC] PHP Notice: Undefined index: cc_type in
/customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order.php on line 649

[19-Nov-2015 18:07:34 UTC] PHP Notice: Undefined index: cc_owner in
/customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order.php on line 650

[19-Nov-2015 18:07:34 UTC] PHP Notice: Undefined index: cc_number in
/customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order.php on line 651

[19-Nov-2015 18:07:34 UTC] PHP Notice: Undefined index: cc_expires in
/customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order.php on line 652

[19-Nov-2015 18:07:34 UTC] PHP Notice: Undefined property: ot_subtotal::$credit_class in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order_total.php on line 141

[19-Nov-2015 18:07:34 UTC] PHP Notice: Undefined property: ot_tax::$credit_class in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order_total.php on line 141

[19-Nov-2015 18:07:34 UTC] PHP Notice: Undefined property: ot_shipping::$credit_class in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order_total.php on line 141

[19-Nov-2015 18:07:34 UTC] PHP Notice: Undefined property: ot_loworderfee::$credit_class in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order_total.php on line 141

[19-Nov-2015 18:07:34 UTC] PHP Notice: Undefined property: ot_total::$credit_class in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order_total.php on line 141

[19-Nov-2015 18:07:34 UTC] PHP Notice: Undefined property: order::$total_weight in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order.php on line 920

[19-Nov-2015 18:07:34 UTC] PHP Notice: Undefined variable: total_products_price in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order.php on line 921

[19-Nov-2015 18:07:34 UTC] PHP Notice: Undefined variable: products_tax in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order.php on line 921

[19-Nov-2015 18:07:34 UTC] PHP Notice: Undefined variable: total_products_price in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order.php on line 922

[19-Nov-2015 18:07:34 UTC] PHP Notice: Undefined property: order::$total_cost in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order.php on line 922

[19-Nov-2015 18:07:34 UTC] PHP Notice: Undefined property: ot_subtotal::$credit_class in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order_total.php on line 217

[19-Nov-2015 18:07:34 UTC] PHP Notice: Undefined property: ot_tax::$credit_class in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order_total.php on line 217

[19-Nov-2015 18:07:34 UTC] PHP Notice: Undefined property: ot_shipping::$credit_class in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order_total.php on line 217

[19-Nov-2015 18:07:34 UTC] PHP Notice: Undefined property: ot_loworderfee::$credit_class in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order_total.php on line 217

[19-Nov-2015 18:07:34 UTC] PHP Notice: Undefined property: ot_total::$credit_class in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order_total.php on line 217

[19-Nov-2015 18:07:35 UTC] PHP Notice: Undefined property: idealcheckoutideal::$email_footer in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order.php on line 1053

[19-Nov-2015 18:07:35 UTC] PHP Notice: Undefined property: idealcheckoutideal::$email_footer in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order.php on line 1061

[19-Nov-2015 18:07:35 UTC] PHP Notice: Undefined property: idealcheckoutideal::$auth_code in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order.php on line 1084

[19-Nov-2015 18:07:35 UTC] PHP Notice: Undefined property: idealcheckoutideal::$transaction_id in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/order.php on line 1084

[19-Nov-2015 18:07:35 UTC] PHP Notice: Undefined property: ot_subtotal::$credit_class in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/modules/checkout_process.php on line 108

[19-Nov-2015 18:07:35 UTC] PHP Notice: Undefined property: ot_tax::$credit_class in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/modules/checkout_process.php on line 108

[19-Nov-2015 18:07:35 UTC] PHP Notice: Undefined property: ot_shipping::$credit_class in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/modules/checkout_process.php on line 108

[19-Nov-2015 18:07:35 UTC] PHP Notice: Undefined property: ot_total::$credit_class in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/modules/checkout_process.php on line 108

[19-Nov-2015 18:07:35 UTC] PHP Notice: Undefined index: orders_status in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/modules/checkout_process.php on line 126

[19-Nov-2015 18:07:35 UTC] PHP Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /customers/8/6/b/itparts.biz/httpd.www/zentest/idealcheckout/includes/library.php on line 1628

19 Nov 2015, 7:27 PM
#34
ajeh avatar

ajeh

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Re: shipping problem concerning shipping bij weight unit

If you were to turn off the Ideal Payment module and turn on the Check/Money order moneyorder payment module ... does it stop generating debug logs when you go through the checkout?

If so, and you turn back on the Ideal Payment module does it start generating the debug logs again?

Linda McGrath
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19 Nov 2015, 7:58 PM
#35
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Re: shipping problem concerning shipping bij weight unit

NO, it generates a lot (more Then) of logs

19 Nov 2015, 10:14 PM
#36
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Re: shipping problem concerning shipping bij weight unit

Your saying more logs with Ideal Payment turned OFF than with it turned on?

Do any of the new debug logs reference the Ideal Payment at all?

Linda McGrath
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20 Nov 2015, 10:22 AM
#37
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Re: shipping problem concerning shipping bij weight unit

@Ajeh, number of logfiles moneyorer = 8 (2 off from site, 6 off from admin) they indeed reference also to ideal checkout

number of logfiles ideal = 5 of theme from site, 2 from admin

Avery line in the logs are saying "PHP Notice" no fatal errors !

regards, Cees

20 Nov 2015, 2:11 PM
#38
ajeh avatar

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Re: shipping problem concerning shipping bij weight unit

It sounds like that Ideal Payment Module is causing issues and I have no familiarity with it ...

I would check that you have all of the files installed on the server correctly. You say you turned off the Ideal Payment module but it is still referenced in the debug logs so something from it is still loading ...

If need be, you might have to first uninstall anything to remove all of its files from the server and check that you can get your site to work with a simple Check/Money order on the checkout and then try to reload the Ideal Payment module to the server and then install it to see if you can get it working ...

Also it might be a good idea to check that the Ideal Payment module can work with Zen Cart v1.5.4, your php version and your mysql version.

Linda McGrath
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22 Nov 2015, 8:45 AM
#39
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Re: shipping problem concerning shipping bij weight unit

@Ajeh,

ok thanks for your help, i will contact ideal suppliers

regards, Cees