Checkout confusion - Checkout vs Checkout with PayPal

11 Nov 2015, 10:16 PM

Totally Zenned

Join Date:: Jan 2011
Location:: Adelaide, Australia
Posts:: 1,684
Plugin Contributions:: 0

Checkout confusion - Checkout vs Checkout with PayPal

In the cart is it possible to have the link for the 'checkout' tab to go straight to the same page as the 'checkout with PayPal' tab? maybe with some sort of redirect? I understand in the upcoming ZC version 1.6 that the current confusion in checkout will be sorted out but at present it is too confusing for some shoppers and I am getting far too many ALERT: PayPal Express Checkout Error (10486)‏ This transaction couldn't be completed. Please redirect your customer to PayPal. .... and then having to send explanation emails to the visitor I assume is having the problem who bothered to register - very frustrating.

many thanks, Mike

p.s. have tried then deleted Uminix FEC add-on, had some issues with it

11 Nov 2015, 10:30 PM

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Checkout confusion - Checkout vs Checkout with PayPal

The top of your post says you're using ZC v1.5.1 from 2012.

In 2014 ZC v1.5.4 was released, which added a fix to detect the 10486 error and automatically redirect the customer back to PayPal to choose another funding source.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.