Zen Cart Logo
Forums / Installing on a Linux/Unix Server / Upgrading PHP, zc installation not working

Upgrading PHP, zc installation not working

Views: 1,734

Results 1 to 6 of 6
21 Nov 2015, 7:38 PM
#1
ormhaugen avatar

ormhaugen

New Zenner

Join Date:
Apr 2009
Posts:
32
Plugin Contributions:
0

Upgrading PHP, zc installation not working

My host upgraded PHP from 5.3.28 to 5.5.9-1ubuntu4.14. After that the zencart 1.5.3 version doesn't work. When trying to enter the shop, I get the installation page ('Hello. Thank you for loading Zen Cart, etc '). If I try to run zc_install/index.php I get 'Not Found. The requested URL /nettbutikk153/zc_install/index.php was not found on this server.' Get the same page when trying to log into admin. The whole 1.5.3 installation is on the server. Also zc_install/index.php.

Everything else on the server is working all right (wordpress, webtrees, mediawiki, mysql databases). Only zencart stopped working.

Any tips on how to fix it? Or should I start a fresh installation of 1.5.4?

Geir

21 Nov 2015, 9:30 PM
#2
carlwhat avatar

carlwhat

zennedOut

Join Date:
Nov 2005
Location:
los angeles
Posts:
2,967
Plugin Contributions:
8

Re: Upgrading PHP, zc installation not working

it seems there is an apache configuration issue going on.

i would look at what the host has your base apache configuration and compare that to what is in your includes/configure.php file.

upgrading PHP should not break your site in the manner you describe. it sounds like the configuration has changed which warrants a change in the above file.

good luck!

author of square Webpay, now with Apple Pay and Google Pay.
mXworks
donations: venmo or paypal accepted.
premium consistent excellent support. available for hire.

21 Nov 2015, 10:45 PM
#3
ormhaugen avatar

ormhaugen

New Zenner

Join Date:
Apr 2009
Posts:
32
Plugin Contributions:
0

Re: Upgrading PHP, zc installation not working

Thanks for your answer.
I'll check with the host on monday and report back

22 Nov 2015, 11:46 AM
#4
mc12345678 avatar

mc12345678

Totally Zenned

Join Date:
Jul 2012
Posts:
16,908
Plugin Contributions:
2

Re: Upgrading PHP, zc installation not working

Also a llttle confused about the current condition. Does the directory zc_install exist on the server off of the store's base folder? What happens if you remove it like is suggested in the installation instructions?

ZC Installation/Maintenance Support <- Site
Contribution for contributions welcome...

22 Nov 2015, 2:05 PM
#5
lat9 avatar

lat9

Administrator

Join Date:
Sep 2009
Location:
Stuart, FL
Posts:
14,102
Plugin Contributions:
56

Re: Upgrading PHP, zc installation not working

mc12345678:

Also a llttle confused about the current condition. Does the directory zc_install exist on the server off of the store's base folder? What happens if you remove it like is suggested in the installation instructions?
As mc12345678 indicates, the zc_install directory is normally renamed prior to your site going live so it's not surprising that /zc_install/index.php isn't found on an up-and-running store.

That's a red-herring, though, as there's text buried in the message you received that indicates what issue was discovered when your store tried to start.

23 Nov 2015, 2:45 PM
#6
ormhaugen avatar

ormhaugen

New Zenner

Join Date:
Apr 2009
Posts:
32
Plugin Contributions:
0

Re: Upgrading PHP, zc installation not working

My host has sorted everything out, they were changing servers while uppgrading PHP. Everything is working OK now.
Thanks for everybodys help.
Geir