Views: 685
New Zenner
Sometimes comes order email over and over again. Why?
Black Belt
Most likely is that your shop is slow and your customer is clicking multiple times
Notice that the order ID is not the same indicating that this is a new transaction
New Zenner
kobra:
Most likely is that your shop is slow and your customer is clicking multiple times
Notice that the order ID is not the same indicating that this is a new transaction
I did not understand ''Notice that the order ID is not the same indicating that this is a new transaction''
New Zenner
How can I solve this problem? Clicking multiple times but one order mail. Important to me.
Black Belt
How can I solve this problem? Clicking multiple times
You can first enable display page parse times
admin > config > Logging > Display The Page Parse Time > set to true
They should be under 1.0seconds
If you find them slow - look for another host
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