10426 Invalid Data - Item total is invalid

Hey I hope someone can help me,

I've been running into intermittent problems with my zencart & paypal communication during purchases. I have not been able to recreate the problem myself but I have customers who are running into issues and had one customer capture the issue he is having on his end.

I am getting "10426 Invalid Data - Item total is invalid" error after customers click pay now on the paypal website. I'm using paypal express.

I'm just using one currency € on the site...
the problem occurs weather customers use the login method or express button for purchases.

I have a 1mb pdf detailing the problem but can't upload it? if someone could provide some help I could send them the pdf and it goes through exactly whats happening with screen shots..
thank you so much
Paddy

paddyc:

Hey I hope someone can help me,

I've been running into intermittent problems with my zencart & paypal communication during purchases. I have not been able to recreate the problem myself but I have customers who are running into issues and had one customer capture the issue he is having on his end.

I am getting "10426 Invalid Data - Item total is invalid" error after customers click pay now on the paypal website. I'm using paypal express.

I'm just using one currency € on the site...
the problem occurs weather customers use the login method or express button for purchases.

I have a 1mb pdf detailing the problem but can't upload it? if someone could provide some help I could send them the pdf and it goes through exactly whats happening with screen shots..
thank you so much
Paddy

PayPal errors:

https://developer.paypal.com/docs/classic/api/errorcodes/

Error 10426 specifically says

Transaction refused because of an invalid argument. See additional error messages for details

What other errors do you get in your /cache folder?

Have you tried to turn on debugging?

BTW: You should upgrade to the latest version of ZC, v139f is quite old!