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Shipping is incorrect

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11 Apr 2016, 12:37 PM
#1
abdulpatesh avatar

abdulpatesh

New Zenner

Join Date:
Nov 2015
Location:
Israel
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Shipping is incorrect

Hello,
I have set up international shipping but when i reach stage 2/3 on the checkout where the order totals are shown the shipping rate it is taking it from which should say GB is blank and the postage cost is at 2000!
Here is the storefront: http://postroom-online.co.uk
Any more info please post!!!
Thanks in advance

11 Apr 2016, 10:34 PM
#2
kobra avatar

kobra

Black Belt

Join Date:
Aug 2005
Location:
Arizona
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Re: Shipping is incorrect

You have not provided any information to assist us in helping you
You did not state what shipping module(s) you have installed
You have not provided what version of ZenCart you have installed
You have not provided any of your server information

BTW: your link does not allow add to cart to actually place item in the cart even after selecting it the cart is empty

19 Apr 2016, 11:16 AM
#3
abdulpatesh avatar

abdulpatesh

New Zenner

Join Date:
Nov 2015
Location:
Israel
Posts:
9
Plugin Contributions:
0

Re: Shipping is incorrect

i am using zone rate shipping module, i am also using FEC checkout which may be causing the problems as it works perfectly on our other websites without fec checkout installed.
i am using version 1.5.4
the server is cpanel / whm and is operating on linux, it is a dedicated server,
the add to cart button is now fixed, thankyou

20 Apr 2016, 5:31 PM
#4
kobra avatar

kobra

Black Belt

Join Date:
Aug 2005
Location:
Arizona
Posts:
31,500
Plugin Contributions:
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Re: Shipping is incorrect

the server is cpanel / whm and is operating on linux
In your zencart admin go to
tools > server/version info

many details there to post here