website gets suspended for long-running scripts

23 Jun 2016, 5:36 PM

New Zenner

Join Date:: Jan 2016
Location:: West Midlands, UK
Posts:: 4
Plugin Contributions:: 0

website gets suspended for long-running scripts - looking for why

hi there,

i am currently running zencart v1.5.4 however my website occasionally gets suspended due to a script running for longer than 2 minutes. my host has informed me that its the script running on index.php which isn't much help at all

are there any kinds of logs that zencart has that would help me locate specifically which script is causing this?

thank you

23 Jun 2016, 5:43 PM

dbltoe

Totally Zenned

Join Date:: Jan 2004
Location:: N of San Antonio TX
Posts:: 9,843
Plugin Contributions:: 17

Re: website gets suspended for long-running scripts - looking for why

Ask your host for evidence. They should have a log.
And... You might want to start on http://www.zen-cart.com/wiki/index.php/Recovering_From_Hacks

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