No Images on the cart when using a mobile phone

Can't understand this one. I have the store working OK on the desktop but when I use a mobile to look at the store all the images are missing.
Anyone know the answer to get the images to be seen?

You'll need to provide a link please.

picandnix:

You'll need to provide a link please.

webhouses.co.uk/store thanks for your interest.

Was there a specific group of images not loading? All loads and looks fine on my end (Samsung galaxy).
Try installing another browser to your phone, or reboot phone and try again.

A question for you though...
Why use WordPress (with a non responsive theme by the way) as your main domain and ZC as sub domain/store?
If you need WP then why not have WP in ZC rather than ZC in WP? Was there a reason for doing it this way around?

picandnix:

Was there a specific group of images not loading? All loads and looks fine on my end (Samsung galaxy).
Try installing another browser to your phone, or reboot phone and try again.

All the images are missing. I have rebooted but still the images are missing. I have no idea how to install another browser on my Alcatel pop touch.
I will have to see if others can't see the images, this is really odd as all other images on sites work OK on it. I can't believe its a browser issue?

Anyway, thanks for your help.

Worked for me on a mobile (blackberry classic). Sure the device isn't set to preclude loading images and you are able to load an image directly (full server name with path to a specific image)? Able to navigate to other sites and see images? Doesn't appear that the page info is provided with incorrect image paths and typically a problem with mobile compatibility is that the wrong format is applied not necessarily that it doesn't work at all. I do see that you're using what looks like a modified version of the classic responsive template, does the same issue exist if you temporarily use just the classic template?

mc12345678:

Worked for me on a mobile (blackberry classic). Sure the device isn't set to preclude loading images and you are able to load an image directly (full server name with path to a specific image)? Able to navigate to other sites and see images? Doesn't appear that the page info is provided with incorrect image paths and typically a problem with mobile compatibility is that the wrong format is applied not necessarily that it doesn't work at all. I do see that you're using what looks like a modified version of the classic responsive template, does the same issue exist if you temporarily use just the classic template?

Thanks for that. I get all other images OK on other sites and mine except for the shop. I tried using the classic green template and had the same problem. Guess I'll just have to ask my friends whether they see the images and trace it down to my phone. This is really weird?

iPhone 5s, works fine for me on your site. Even the larger image popup works on a product page.

sfatula:

iPhone 5s, works fine for me on your site. Even the larger image popup works on a product page.

Thanks seems to work for everyone except me. I have an Alcatel one touch pop c1, guess I'll have to live with it.