Not receiving emails for forgotten password

18 Aug 2016, 12:25 AM

New Zenner

Join Date:: Feb 2015
Location:: Cambridge, Cambridgeshire, United Kingdom
Posts:: 4
Plugin Contributions:: 0

Not receiving emails for forgotten password

There is a problem with the password for my Admin access. I have clicked on forgotten password many times, yet have never received any emails.

Does anyone have any idea what is wrong?

Apparently, some of my customers are having similar problems with their resetting their passwords as well.

Emma-Louise

19 Aug 2016, 7:44 PM

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Not receiving emails for forgotten password

It would help if you provided more context, particularly about your Zen Cart version, plugins, etc. Click Reply below, and in the box "above" the area where you type is a section about "posting tips", which contains a number of questions it would be helpful if you were to answer.