1 product is not adding to the cart

Zen cart v1.5.5.a

CEON URI Mapping
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This product doesn't want to add to the cart... I've removed the special on it, I removed the description in case it was a mistake I had made there, set it back... nothing works... and so far, it is the only product that is doing this. All other products add to the cart just fine.

.../3d-alphabet-amazement

Any thoughts on what could cause this?

I've since figured out that when I turn off Ceon URI Mapping and revert to the original link, it will add to the cart but not when I turn the URI links back on. But still, this is the only product that it is doing this.

And should I move this question to the Ceon URI Mapping support thread?

check your error logs

wrickspam:

check your error logs

Nothing in the logs.

I never recommend using the Ceon module anymore, particularly since it's no longer supported or maintained. Plus it does these odd things.

As a wild guess, I suppose you might try telling the URI Mapping module to set a different URI for that product, just in case it's got something wrong in its database data for that entry (and therefore it can't find it properly when it tries to tell ZC which page it should be loading or which product it should be managing).

DrByte:

I never recommend using the Ceon module anymore, particularly since it's no longer supported or maintained. Plus it does these odd things.

As a wild guess, I suppose you might try telling the URI Mapping module to set a different URI for that product, just in case it's got something wrong in its database data for that entry (and therefore it can't find it properly when it tries to tell ZC which page it should be loading or which product it should be managing).

Thank you I will try that... in the meantime, what add on would you recommend to get that kind of URI?

and nothing works... I've removed those rewrites from the ceon_uri_mapping database... and then proceeded to create my own. Nothing works. So I've tried deleting the product completely from the database and I added it again in a different subcategory and it is now working. Long annoying work around but it works for now.

DrByte:

I never recommend using the Ceon module anymore, particularly since it's no longer supported or maintained.

Odd, isn't there a very active thread for this mod, not to mention a recently updated version from the community?

picandnix:

Odd, isn't there a very active thread for this mod, not to mention a recently updated version from the community?
Meh. Fair. I didn't want to also get into adding the CPU load and other bloat problems I frequently see when troubleshooting sites using that mod.
My comments aren't intended to cause any flame wars. I simply stated my opinion and observations.
Feel free to use it. Your mileage may vary.

CPU load and other bloat problems
without wishing to go off-topic, is this purely due to a table full of historical urls that needs pruning or there are code issues?

marieAA:

and nothing works... I've removed those rewrites from the ceon_uri_mapping database... and then proceeded to create my own. Nothing works. So I've tried deleting the product completely from the database and I added it again in a different subcategory and it is now working. Long annoying work around but it works for now.

euh well, from bad to worst. It does work in IE but it isn't working for Firefox not Chrome. My bad, I know to triple check but was so relieved for it to work that I forgot.

At this point, I have 5 weeks put into this website and I need to find a solid solution. If anyone can offer help on this issue please do so or maybe just simply point me to a addon that does work and is supported.

Thank you :(

also I think I should ask... I few years back I was told that uri mapping was absolutely necessary. I've been searching the plugins and I don't find any other then Simply SEO URL and CEON... is it that I am not searching carefully enough or is it that in recent years, the necessity for those is becoming obsolete?

If you feel that your store must have rewritten URLs, you could try Ultimate SEO URLs; it's the best-of-the-bunch in my opinion.

lat9:

If you feel that your store must have rewritten URLs, you could try Ultimate SEO URLs; it's the best-of-the-bunch in my opinion.

:yes: of course, I wasn't searching the right words... thank you for that.

May I ask what version of it you are using?

I've got a couple of clients using v2.215 on Zen Cart 1.5.4. It doesn't modify a slew of core-files, so it should be easily adapted to Zen Cart 1.5.5 and later.

lat9:

I've got a couple of clients using v2.215 on Zen Cart 1.5.4. It doesn't modify a slew of core-files, so it should be easily adapted to Zen Cart 1.5.5 and later.

thanks!!!!

i concur with version 2.215 of ultimate SEO url and ZC 1.5.5...

good luck!