27 Jun 2017, 9:32 AM
New Zenner
- Join Date:
- Jan 2010
- Posts:
- 90
- Plugin Contributions:
- 2
Customer Help Desk software connection module: who interested?
Hi all!
Want to develop help desk plugin for Zen Cart which will be connected to Re:desk help desk support system. The major features will be:
- Deep e-commerce integration to Zen Cart software
- Ticket order details and customer recent orders section with detailed order information
- The same login access as in Zen Cart store account, so all your customer will be able to log in to your help desk with the same login access details
- Special Contact form which will have departments field. All messages will be directly send to your help desk system.
- Help desk will "gather" Email messages, Twitter and Facebook comments and mentions and place all them as a tickets in one pace.
Please let me know any thoughts and if you are interested.