Zen Cart Logo
Forums / PayPal Website Payments Pro support / Paypal not checking out for multiple items in cart

Paypal not checking out for multiple items in cart

Views: 2,625

Results 1 to 4 of 4
30 Aug 2017, 4:01 AM
#1
celestial_toymaker avatar

celestial_toymaker

New Zenner

Join Date:
Dec 2007
Posts:
12
Plugin Contributions:
0

Paypal not checking out for multiple items in cart

I'm having an issue with my site at https://www.celestialtoystore.com

Customers ordering multiple items or more than one of the same item can't seem to check out with Paypal. When they check out they get this screen:

Attachment 17257

However single items check out fine. Does anyone know if this is a Paypal problem or I'm doing something wrong in my store configuration?

Any ideas would be much appreciated.

30 Aug 2017, 4:43 AM
#2
mc12345678 avatar

mc12345678

Totally Zenned

Join Date:
Jul 2012
Posts:
16,908
Plugin Contributions:
2

Re: Paypal not checking out for multiple items in cart

It is really difficult to say. The best solution would be to upgrade the cart to one that is significantly newer, more secure, and known to be able to handle such simple matters.

A recent post about a ZC 1.3.8a site contains several good reasons why one should use store software that is younger than 10 years old and all of the security concerns about using that particular version.

You may receive specific help on how to keep this functional, but really should be looking at doing an upgrade by rebuild where ultimately if/when done correctly you can still have the look and at least important operation but built on far more secure and modern software.
http://www.zen-cart.com/entry.php?3-How-do-I-rebuild-my-site-on-the-new-version-instead-of-upgrading

30 Aug 2017, 4:44 AM
#3
celestial_toymaker avatar

celestial_toymaker

New Zenner

Join Date:
Dec 2007
Posts:
12
Plugin Contributions:
0

Re: Paypal not checking out for multiple items in cart

I forgot to add that I am using the Paypal IPN payment module. Paypal Express Checkout appears to work fine.

30 Aug 2017, 6:04 AM
#4
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
177

Re: Paypal not checking out for multiple items in cart

PayPal has continuously iterated the requirements over the past 10 years since ZC 1.3.8 was released. If you want your site to keep working, you need to keep upgrading too.

If you won't upgrade, then you may need to skip using the IPN module, and switch to Express Checkout. But even that implementation in v1.3.8 is obsolete now too.

In short: time to upgrade.