Admin section issue with Payments

On version 1.5.5e

New install. I am trying to access the authorize.net (AIM) section of the payment modules in admin and none of the boxes are populating on the right hand side where the normal install / edit etc would be. Attached is a screenshot. How do I get this fixed? What page should I overwrite etc?

What version of PHP is the store running?

lat9:

What version of PHP is the store running?

PHP Version: 7.1.12 (Zend: 3.1.0)

downgrading the PHP to 5.6 worked.

In2Deep:

downgrading the PHP to 5.6 worked.
What mydebug log(s) were generated when using 7.1? Do the payment modules in the includes/modules/payments directory equal or exceed the list of payment modules provided in a new install?

Or can you at least post another screenshot of the list of payment modules as they show "now"? ... cuz it's the one after FreeCharger that has an incompatibility in it ... ;)

Is this what you're looking for?

Yes, that was what we were both asking about.

The linkpoint API payment method has been retired/replaced by the payeezy method. In your "upgrade", its files were not removed from your site, and (because its code is old and no longer supported) leaving it there causes an issue with php 7.x.

It would be recommended to at least remove that file from loading from the includes/modules/payment directory and for "cleanliness" to remove it, it's sub-folder and the associated language file... then you should be able to again operate under php 7.x as supported by the remainder of software on your website.

Additionally, the "rest of the page" isn't being drawn, after the Sagepay module, so that means a PHP error has been triggered. And its description should be in your logs directory as /logs/myDebug-adm-xxxxxxx.log files.

Everytime I click INSTALL MODULE in the modules>payment section i get the following error...
WARNING: An Error occurred, please refresh the page and try again.If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields. Ive deleted all files in teh payment folders both under admin and includes and reinstalled, same thing

johnniejetski2:

Everytime I click INSTALL MODULE in the modules>payment section i get the following error...
WARNING: An Error occurred, please refresh the page and try again.If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields. Ive deleted all files in teh payment folders both under admin and includes and reinstalled, same thing
It means a PHP fatal error occurred. The specifics will be logged. There's a whole page in the docs outlining approaches to take for such a situation:
https://docs.zen-cart.com/user/troubleshooting/troubleshooting_misc/#warning-an-error-occurred-please-refresh-the-page-and-try-again

not seeing a logs folder in my store folders...

I added the logs folder back to the site, but not seeing anything in it thats useful

as previously stated, you have a fatal PHP error.

even a fair host will log that error. it is now up to you to find the log with that error!

zc v155 has a pretty robust system for catching those errors and putting in a specific place; in v155, the location of the logs directory may be in your configures script... frankly i do not remember....

if the error occurred before the ZC error handling got loaded, then the error should be in your apache error log; this assumes your site is on a server that is running apache.

talk to your host. they know where their error logs are. find the error. post the contents here, someone can then help. but without the error log, it is hard to diagnose your situation....

good luck.

Take a look at
https://docs.zen-cart.com/user/troubleshooting/blank_page/

• Perhaps the section "Missing Logs" applies to your site?
• Perhaps you can use "Advanced Developer Option" to get some debugging information.