Trying to login to admin section of store

25 Aug 2018, 4:03 PM

New Zenner

Join Date:: Aug 2018
Posts:: 1
Plugin Contributions:: 0

Trying to login to admin section of store - just refreshes

I'm trying to login to my store's admin section, and whenever I put in my username and password and click login the page just refreshes itself and doesn't do anything.

I've tried the below FAQ to see if resetting the password would help. But after running the query and putting in 'Admin' for the username and 'admin' for the password. It does the same thing. The page just refreshes itself.

https://www.zen-cart.com/content.php?44-how-do-i-change-or-reset-my-admin-password-%28i-lost-it%29

Please help.

Thank you,

25 Aug 2018, 6:35 PM

mc12345678

Totally Zenned

Join Date:: Jul 2012
Posts:: 16,908
Plugin Contributions:: 2

Re: Trying to login to admin section of store - just refreshes

What is the history on the store? Could you please further address the posting tips?

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25 Aug 2018, 7:48 PM

swguy

Administrator

Join Date:: Feb 2006
Location:: Tampa Bay, Florida
Posts:: 10,747
Plugin Contributions:: 56

Re: Trying to login to admin section of store - just refreshes

Are there any error logs in the "/logs/" folder?

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