Forums / Addon Admin Tools / admin login as customer suddenly stopped working: Whoops! Your session has expired.

admin login as customer suddenly stopped working: Whoops! Your session has expired.

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15 Jan 2019, 6:58 PM
#1
magicman avatar

magicman

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Oct 2007
Location:
MA, USA
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admin login as customer suddenly stopped working: Whoops! Your session has expired.

ZC Version: 1.5.1

admin login as customer suddenly stopped working:

This is what I see: Whoops! Your session has expired.

This works on two other sites just fine. It stopped the opther day. Any help is appreciated. Thank you.

Thank you, Sincerely, MagicMan

17 Jan 2019, 3:54 PM
#2
twitchtoo avatar

twitchtoo

Totally Zenned

Join Date:
Apr 2007
Location:
Ontario, Canada
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Re: admin login as customer suddenly stopped working: Whoops! Your session has expired.

When this has happened randomly to clients of mine, something changed.

Typically it's a server side change. Maybe your host updated cPanel or your SQL or PHP versions.

Maybe a file got lost or overwritten in the process... unless you were making changes?

**Troubleshooting:
**

  • Check for error logs that may point at the problem

  • Check for any changes that are not ZC 1.51 compatible on your hosting account

  • Compare core admin startup files against a working backup or original Zen Cart for anything out of the ordinary

  • Try logging in with another browser

  • Clear your browser cache, try again

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17 Jan 2019, 6:13 PM
#3
magicman avatar

magicman

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Join Date:
Oct 2007
Location:
MA, USA
Posts:
385
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0

Re: admin login as customer suddenly stopped working: Whoops! Your session has expired.

Thank you for the reply. I figured it out. I uninstalled a plugin but did not disable the sidebox. Once I disabled the sidebox everything works fine now. Thanks for the feedback.

Thank you, Sincerely, MagicMan