Forums / General Questions / Suddenly product pics appearing upside down

Suddenly product pics appearing upside down

Started by irishshoppercom on 25 Apr 2020, 1:50 PM · Views: 428

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25 Apr 2020, 1:50 PM
#1
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irishshoppercom

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Suddenly product pics appearing upside down

Using Westminster New.

Have a number of online stores and over the past few days have discovered some of the product pics which we have been using for around 9 years are suddenly appearing upside down on my PC & Laptop. Have cleared caches but no different.

NO changes have been made to any of the stores or the back end of any of the Zencarts.

Check out https://giftideasonline.co.uk/index.php?main_page=index&cPath=108_7

What has happened ?

25 Apr 2020, 3:25 PM
#2
lat9 avatar

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Re: Suddenly product pics appearing upside down

I'm not seeing any upside-down images on the link you posted.

25 Apr 2020, 4:41 PM
#3
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Re: Suddenly product pics appearing upside down

The images themselves appear to be upside down.

https://giftideasonline.co.uk/images/00932BellyModenAdelHandBag.jpg

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25 Apr 2020, 5:30 PM
#4
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Re: Suddenly product pics appearing upside down

Perhaps a server move to a different hemisphere? :P

Seriously, it looks as if someone was trying to set default sizes in a Photoshop batch process and accidentally hit rotate or forgot they did a rotate when setting the batch.

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25 Apr 2020, 9:09 PM
#5
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Re: Suddenly product pics appearing upside down

These pics have been up for around 9 years and not touched or altered in any way and we have not altered the ZenCats.

Some appear upside down on my PC & laptop while others report they are the correct way up so its a real mystery.

26 Apr 2020, 7:54 AM
#6
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Re: Suddenly product pics appearing upside down

Weird same page in Firefox shows the image right side up and in Chrome they are upside down.
I wonder if there is meta data attached to the image (EXIF) that is saying that the image should be displayed a specific way and Chrome has started to listen to that meta data and is rotating the images.

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26 Apr 2020, 1:58 PM
#7
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Re: Suddenly product pics appearing upside down

barco57:

Weird same page in Firefox shows the image right side up and in Chrome they are upside down.
I wonder if there is meta data attached to the image (EXIF) that is saying that the image should be displayed a specific way and Chrome has started to listen to that meta data and is rotating the images.
Nice catch, @barco57. I'll confirm that the display in Firefox and Chrome is, as you identified, different. What's additionally weird is that the image displays upside-down on a direct-access via FireFox, using the link that @swguy provided in post #3.