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Hosting? A Change may be required

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28 Jun 2021, 5:30 PM
#1
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Hosting? A Change may be required

I currently have a VPS account with one of those EIG companies. My server is Centos 6.0 and past EOL so I need to either let them upgrade my server and REBUILD everything or

Get a new NON EIG company as a host and REBUILD everything. My account renews in November so I figured is was time to start looking for options. I have seen some good reports on Hostinger. Any thoughts? Options? I know that I paid just over $300 for last year and I only have 30 GB SAN Storage, 1 Core, 2 GB Ram, 1 dedicated IP and 1 TB of bandwith and I paid over $357 for this renewal. I am seeing numbers more like $15 a month for twice what I have now.

28 Jun 2021, 6:30 PM
#2
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Re: Hosting? A Change may be required

Ixnay on the EIG-ay. Several good folks on the recommended list:

https://www.zen-cart.com/content.php?3-services

28 Jun 2021, 10:13 PM
#3
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Re: Hosting? A Change may be required

swguy:

Ixnay on the EIG-ay. Several good folks on the recommended list:

https://www.zen-cart.com/content.php?3-services

Thanks!

29 Jun 2021, 2:16 PM
#4
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Re: Hosting? A Change may be required

After thinking...and reading...and thinking some more: I realize that I have no data to make logical judgements about how much space, bandwidth, etc that I really need. How would I find out? Our second store (there is an existing store on this server already) will have about 400 products. I have my images under control such that even the large images are only in 40k range. There could be 5-7 images for about half of those products.

I have gotten a fantastic pm with some key performance indicators for desktop and mobile performance. But I have no idea of anything that affects those numbers. I am sure I am not the only person that would be interested in this information. For example, lets look at TTI. What is a good value for TTI? What affects a TTI the most? Yes, I am reading on the side so some of this I am learning. But how many others need to see this discussion?

29 Jun 2021, 8:27 PM
#5
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Re: Hosting? A Change may be required

You have no problem with space UNLESS you try to keep twenty copies of the entire site and database on the server. Then, it's a definite maybe. One host that starts with #0000ff offers unlimited storage for all but the basic plan. 50 GB for the basic. One of our sites with 24 main categories, numerous sub-categories, and over 2500 product IDs is using less than 3 GB of space on the drive. And they have three complete sites for testing while running 5 databases. In May, their biggest month of the year, they used only 20.5 GB of bandwidth. This while doing $78K of business at $65 per order. That's just under 1200 orders.

As of two months ago, the host with #0000ff was still removing the cPanel option that allowed a customer to do a backup. They charge instead. They charge for dedicated IP when they are only needed for mailservers. Rather than keep the bad boys away (loss of money), it looks like your former host just wanted to make extra and talked you into the IP versus fix the real problem.

We even had one host who we had to take legal action against to get them to release the customer's images and files. They claimed they became their property when they were placed on their server.:(

Most servers/hosts advertise providing numbers that they know you will never reach and leave out the little things they know you will need.

I like to think of it as advertising an eight-person SUV and finding out after your purchase that you are responsible for providing the extra six seats. You thought they were folded under the mat when you purchased it.:(

On the subject of TTI (Time to Interactive), you will find many variations of what is a good score. It's not a standard in the web world at this time as not all monitoring tools use it. But it makes complete since that, if your site is not "ready" in a certain amount of time, folks will leave. More so on a mobile than a desktop. Unfortunately, most folks design for a desktop and, as you mentioned, may not have the images managed for mobile. You can really delve into it at https://www.holisticseo.digital/pagespeed/tti/ You should bookmark this one as it is a treasure trove of info.

You'll note that the above tti website lists 0 - 3.8 as Fast, 3.9 - 7.3 as moderate, and anything over 7.3 as slow. The site mentioned above with 24 main categories is getting 1.1 seconds with Chrome's Lighthouse Desktop test. On the mobile side, it gets a TTTI of 3.7 seconds. When they take the time to properly size the images for those 2500 product IDs, I'm sure that number will drop. There are other options available as mentioned on that tti website, as well.

Note that the site is using a fairly standard responsive_classic template and no slideshows. Another customer with an even more complex template is showing 0.9 and 5.1 respectively. They use larger images but they are managed more for the desktop.

Note also that these numbers are relative to the speed of your connection, what images are being displayed at the time of the test, etc. Another thing to consider with a host -- what size port do they use both coming and going. Trying to force a thousand gallons of water through a 12" pipe is a lot easier than through a 2".

So, to get to the meat of the matter. What you are stressing over is the last thing I would consider with a host. I'd want to know how often I can back up my own site. Maybe a simple action but, so many are not offering it at no charge.

What other things can I do with my (insert cPanel or equivalent here)? Can I create sub-domains? Can I virus or malware check my site? Can I manage my own PHP settings (VERY important if you are going to upgrade or test on that server)? Surprisingly, some hosts still do not supply email accounts with their lower packages.

What do I need to do to get a free domain registration and/or free SSL? What is their rating at https://ssllabs.com/ssltest/? As of 18 June, only 1.7 percent of sites tested had an A rating. No figures are available as to how many A-, A, or A+ in that group. 50% of all tested were still supporting EOL SSL protocols that force them to a B rating at best.

Are there any other platforms with me on the server that are prone to hacking? If I'm told I will be on a server with WordPress, I'm running in the opposite direction. One site that admittedly sells hack-cleaning software touts that "10,000+ WP websites are hacked daily & marked as dangerous with a Big Red Warning banner". In October 2020, that #0000ff host announced that six popular WP plugins were hacked. This is where I pass on kudos to swguy and his work as moderator for ZCs plugins.

I'd want to see an example of someone running my software on their server then Google a competitor to see how the statistics match up. It's NOT the responsibility of the host BUT, it will give you an idea of host performance. Especially in the TTI area.

Best of luck in your search. Hopefully this helps in what you should be looking for. I realize it is lengthy but knowledge is power when you shop.

30 Jun 2021, 12:35 AM
#6
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Re: Hosting? A Change may be required

See? I told you I did not have good information!

Yes, Hostmonster pushed me to solve their blacklisting issue by selling me more stuff I probably did not need. Now that I am at a VPS, I am hesitant to go back to a shared service.

At point would you consider a dedicated IP be required?

30 Jun 2021, 12:42 AM
#7
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Re: Hosting? A Change may be required

Again, so as not to seem like a sale, https://kinsta.com/blog/dedicated-ip-address/ is their opinion of the need for a dedicated IP.

I agree with them that 99% of the time, it's just an upsell.

30 Jun 2021, 9:55 AM
#8
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Re: Hosting? A Change may be required

I have seen similar thoughts (I did say I was reading while thinking and writing!). However, this particular one is very in-depth and is really more complete than any I have seen. In fact, it is the first to even mention the risk of small email senders having potential issues with blacklisting.

So, after all of this, I am thinking that I need to move back to shared service, at least for now. I have been on a VPS for so long, I am not sure I remember even how shared plans work out. I think the only downside was the max file/folder limit that can be an issue if you host your email there as well as your site.

Thanks!

30 Jun 2021, 3:12 PM
#9
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Re: Hosting? A Change may be required

g2ktcf:

I have seen similar thoughts (I did say I was reading while thinking and writing!). However, this particular one is very in-depth and is really more complete than any I have seen. In fact, it is the first to even mention the risk of small email senders having potential issues with blacklisting.

So, after all of this, I am thinking that I need to move back to shared service, at least for now. I have been on a VPS for so long, I am not sure I remember even how shared plans work out. I think the only downside was the max file/folder limit that can be an issue if you host your email there as well as your site.

Thanks!

i am a HUGE fan of hosting ZC with a VPS. if you have the technical foo for sysadmin (or can afford someone to manage it for you), i think a VPS is the way to go.

shared hosting and all of the cpanel bells and whistles is great for all of the other things mentioned in this post. but ever since i started hosting my clients on a VPS, (i use linode with a LAMP stack running debian), there are so many less issues than i found with shared hosting.

i think blacklisting can be a real problem (especially without a dedicated IP address), but ZC allows you to use other mail servers to relay your mail. and in my experience, shared hosts are much more likely to get black listed. but good hosts would be pro-active in getting those lists removed.

there is some good information on various aspects of hosting here, but for the lone task of running a ZC site, and if you have the technical foo, i think a VPS is the way to go.

30 Jun 2021, 5:57 PM
#10
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Re: Hosting? A Change may be required

g2ktcf:

I think the only downside was the max file/folder limit that can be an issue if you host your email there as well as your site.Again, with the size thing.:P

Love the wife. Great Mom to the kids, Gran to the grans. Even with twitter's moving off 144 character's she can't say hello in a text in less than 9 lines.:P

Her iPhone shows nearly 6K unread emails. Probably everything since we started the busines 10-12 years ago. Still, with all the family photos, less than a gig. Even with the #0000fff folks basic plan, that leaves 49 to play with.:yes:

30 Jun 2021, 6:53 PM
#11
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Re: Hosting? A Change may be required

dbltoe:

again, with the size thing.:p

love the wife. Great mom to the kids, gran to the grans. Even with twitter's moving off 144 character's she can't say hello in a text in less than 9 lines.:p

her iphone shows nearly 6k unread emails. Probably everything since we started the busines 10-12 years ago. Still, with all the family photos, less than a gig. Even with the #0000fff folks basic plan, that leaves 49 to play with.:yes:

:d :d :d OMG, I keep trying to add grins but it keeps changing my D to a d