Forums / PayPal Website Payments Pro support / Is there a $10,000 transaction limit?

Is there a $10,000 transaction limit?

Views: 2,481

Results 1 to 5 of 5
6 May 2022, 5:42 PM
#1
jeking avatar

jeking

Totally Zenned

Join Date:
Oct 2005
Location:
Chicago, IL USA
Posts:
1,592
Plugin Contributions:
0

Is there a $10,000 transaction limit?

When checking out with over $10,000 I'm getting two errors. The first is from OPC ver 2.1.4 (https://screenrec.com/share/cnwD8vo1WP) but clicking OK does proceed to the checkout page. That's where I get "Sorry, we are not accepting payments from your region at this time." https://screenrec.com/share/cnwD8vo1WP

This only happens with orders over $10,000. My client contacted PayPal and was told there was not processing limit, but this is before the order is even processed. Seems like a limit in the PayPal Payments Pro module. Is there such a limitation? If so, can it be edited?

Jim
Wheaton Website Services

6 May 2022, 7:06 PM
#2
chuckphillips avatar

chuckphillips

Zen Follower

Join Date:
Sep 2012
Location:
Upstate South Carolina
Posts:
106
Plugin Contributions:
1

Re: Is there a $10,000 transaction limit?

My understanding is yes, there is a 10k limit for PayPal. This happened to us from time to time before we switched to Square.

6 May 2022, 8:27 PM
#3
swguy avatar

swguy

Administrator

Join Date:
Feb 2006
Location:
Tampa Bay, Florida
Posts:
10,729
Plugin Contributions:
56

Re: Is there a $10,000 transaction limit?

It's a PayPal limitation, so editing it really wouldn't help you; it would just be rejected further downstream.

If you regularly process payments this large from specific customers, you might want to consider the Invoice payment module (for those customers), and having them submit payment through another mechanism (ACH would seem worth considering since you wouldn't pay a fee).

https://www.zen-cart.com/downloads.php?do=file&id=131

That Software Guy. My Store: Zen Cart Support
Available for hire - See my ad in Services
Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
Do you benefit from Zen Cart? Then please support the project.

6 May 2022, 8:50 PM
#4
lat9 avatar

lat9

Administrator

Join Date:
Sep 2009
Location:
Stuart, FL
Posts:
14,119
Plugin Contributions:
56

Re: Is there a $10,000 transaction limit?

jeking:

When checking out with over $10,000 I'm getting two errors. The first is from OPC ver 2.1.4 (https://screenrec.com/share/cnwD8vo1WP) but clicking OK does proceed to the checkout page. That's where I get "Sorry, we are not accepting payments from your region at this time." https://screenrec.com/share/cnwD8vo1WP

This only happens with orders over $10,000. My client contacted PayPal and was told there was not processing limit, but this is before the order is even processed. Seems like a limit in the PayPal Payments Pro module. Is there such a limitation? If so, can it be edited?
Please take the OPC issue over to its support-thread. You'll need to identify what template is in use and note that zc156 is fairly old.

6 May 2022, 8:54 PM
#5
jeking avatar

jeking

Totally Zenned

Join Date:
Oct 2005
Location:
Chicago, IL USA
Posts:
1,592
Plugin Contributions:
0

Re: Is there a $10,000 transaction limit?

Thanks for confirming the limit @ChuckPhillips and @swguy

I didn't think it was an OPC issue but wanted to mention it as it was in context. Seems it is not.

Jim
Wheaton Website Services