Paypal Website Payments Pro Upgrade - 3D SECURE 2022

I've taken a look at the PayPal Commerce page and it is an API for accepting payments to multiple PayPal accounts in a marketplace. I don't see why the UK/EU would need to switch to this in order to take payments on Zen Cart. Probably your best bet is having a module written with the Rest API or Braintree SDK. We already have a basic module for Braintree but it doesn't have the options for PayPal, just credit card. That could be expanded though.

numinix:

I've taken a look at the PayPal Commerce page and it is an API for accepting payments to multiple PayPal accounts in a marketplace. I don't see why the UK/EU would need to switch to this in order to take payments on Zen Cart. Probably your best bet is having a module written with the Rest API or Braintree SDK. We already have a basic module for Braintree but it doesn't have the options for PayPal, just credit card. That could be expanded though.

Would that module work with UK sellers that have this upcoming issue with the changes in October? I can see Braintree has a UK portal, but just asking as I know you are in USA.

numinix:

I don't see why the UK/EU would need to switch to this in order to take payments on Zen Cart.
I thought we'd covered it pretty fully in this thread, but here's the latest email from Paypal.

Updates to your PayPal PRO account

Strong Customer Authentication (“SCA”) is now fully enforced across the UK and Europe, which requires you to ensure you have 3DS 2.0 enabled to process card payments online.

3DS is the industry standard protocol that allows card issuers to authenticate their cardholders when making online transactions. It is supported and mandated by all major card networks.

Visa and Mastercard have mandated the use of the new EMV 3DS (“3DS 2.0”) protocol in order to ensure that users are provided the best experience and regulatory requirements are supported.

Visa and Mastercard have announced that from 14 October 2022 they will no longer support 3DS 1.0. Authentication requests using this version of the protocol will fail after this date.

To continue to process card payments after 14 October 2022 please contact your partner platform and upgrade to a 3DS 2.0 compliant solution.

WPP is not and will never be 3DS v2 compliant. The new checkout that Paypal is now supporting is the Paypal Commerce system.
Zen Cart is being left behind.

numinix:

I don't see why the UK/EU would need to switch to this in order to take payments on Zen Cart.
I thought we'd covered it pretty fully in this thread, but here's the latest email from Paypal.

Updates to your PayPal PRO account

Strong Customer Authentication (“SCA”) is now fully enforced across the UK and Europe, which requires you to ensure you have 3DS 2.0 enabled to process card payments online.

3DS is the industry standard protocol that allows card issuers to authenticate their cardholders when making online transactions. It is supported and mandated by all major card networks.

Visa and Mastercard have mandated the use of the new EMV 3DS (“3DS 2.0”) protocol in order to ensure that users are provided the best experience and regulatory requirements are supported.

Visa and Mastercard have announced that from 14 October 2022 they will no longer support 3DS 1.0. Authentication requests using this version of the protocol will fail after this date.

To continue to process card payments after 14 October 2022 please contact your partner platform and upgrade to a 3DS 2.0 compliant solution.

WPP is not and will never be 3DS v2 compliant. The new payments system that Paypal is now supporting is Paypal Commerce.
The checkout side is called (unsurprisingly) Paypal Checkout.
https://www.paypal.com/merchantapps/appcenter/acceptpayments/checkout?locale.x=en_GB&country.x=GB

Zen Cart is being left behind.

I tried emailing for a while now, places to ask if anything can be done or can their payment modules be used. Again no reply, how do these big companies get business by ignoring people? Must be the way things are these days, sad.

HeathenMagic:

I tried emailing for a while now, places to ask if anything can be done or can their payment modules be used. Again no reply, how do these big companies get business by ignoring people? Must be the way things are these days, sad.

Same here, never heard back from 2 supposed "Zen Cart Integration experts" and the third (a Paypal partner/developer) isn't taking on new business until next year.

However I may have a solution for taking credit cards, at least until a module for Paypal Checkout is developed.
Breath Pay is a payment services provider in the UK and has a module for Zen Cart 1.5x
I've been talking to them and will be installing it on my dev site and doing some testing this week.
The rates are very good - 0.9% + 10p for UK/EU credit/debit cards. No monthly fee. (The rates on their site are different to what I was quoted over the phone)
Downsides:
3 day delay on payouts, although for 30p a day you can have next day payout, so worth the tiny expense.
If your ratio of Paypal to credit card sales is the same as mine it is still more expensive than using Paypal as your provider with Commerce/Checkout - 1.2% + 30p on everything. Paypal is used 3 times as often as cc/dc on my site so would be cheaper in the long run.

https://www.breathepay.co.uk/online-payments/

schoolboy:

Despite the "warning" from Paypal that manipulation of the Paypal Express chechout process may violate their T&C's, I've created my own image button for Paypal Express where the image favours Visa and Mastercard icons, and relegates Paypal to a less significant feature. Visually, the customer sees Visa and MC on the button as being prominent, and (configuring my PP business acct to what is advised above), the customer sees C-card options more vividly.

Like many of us, I've had several calls to Paypal, imploring them to help out, but they remain indifferent. So... f**k them... my revised image seems to have circumvented the resistance from customers to use PP Express.

Can you provide a link to your site? I'd like to edit my button in case Breath Pay doesn't work/takes longer to set up and have to use PP Express in the interim.
Cheers.

gsh68:

Same here, never heard back from 2 supposed "Zen Cart Integration experts" and the third (a Paypal partner/developer) isn't taking on new business until next year.

However I may have a solution for taking credit cards, at least until a module for Paypal Checkout is developed.
Breath Pay is a payment services provider in the UK and has a module for Zen Cart 1.5x
I've been talking to them and will be installing it on my dev site and doing some testing this week.
The rates are very good - 0.9% + 10p for UK/EU credit/debit cards. No monthly fee. (The rates on their site are different to what I was quoted over the phone)
Downsides:
3 day delay on payouts, although for 30p a day you can have next day payout, so worth the tiny expense.
If your ratio of Paypal to credit card sales is the same as mine it is still more expensive than using Paypal as your provider with Commerce/Checkout - 1.2% + 30p on everything. Paypal is used 3 times as often as cc/dc on my site so would be cheaper in the long run.

https://www.breathepay.co.uk/online-payments/

Yes it does amaze me, sometimes I send another message and social media message on top. Though Square did finally reply to facebook, so have to give them a little credit, 2nd attempt on there though.

Oh right, I have not heard of the, but its kind of good to hear this is a possible solution. I understand not for definite. I am interested to hear how you get on. My paypal to credit card ratio is 50:50 right now.

Doesn't look like Breathe Payments is going to work.
There isn't a way to make a partial refund. In fact there's no way to refund in the module at all - it has to be done via their portal.
The rep is looking into it for me but without a re-write of the module I can't see a way round it.

After facing similar issues to all those featuring in this thread who use PayPal and Square, we applied an interim solution that helped - even though it created extra admin, but ensured we secured the order. (Afterall... getting "cash through the till" is the most important facet of any business).
(We are UK-based)

1. We had to do a major ZC version upgrade in order to prepare the site for Square Web Pay, and we wanted to retain One Page Checkout (OPC) as well. We noted several users having issues with Square Web Pay and OPC.
2. Given that the original Square module was about to be deprecated, (and prior to our full upgrade), we installed OFFSITE PAYMENTS, and added some info to the checkout-payments page - where we informed customers that if there was a problem with card authorisation, to please use the OFFSITE PAYMENTS option instead. (note - original Square module was still active).
3. We deactivated Paypal WPP, leaving only PayPal Express.
4. Quite a few customers experienced card errors, but then selected OFFSITE PAYMENT option on a subsequent checkout attempt. We then sent them an "invoice" through Square Dashboard, dispatching goods only on payment confirmation.

In the meantime, we did the ZC upgrade... (not fun, as we all know).

We installed and configured latest OPC
We installed and configured Square Web Pay

HEY PRESTO ! it all worked first-time!

We then de-activated OFFSITE PAYMENT module (no longer needed as Square Web Pay was working just fine - and with OPC as well.

My grateful thanks to Lat9 and Carlwhat for all their hard work... We sent some coffee money to Carlwhat, and I think that more of us should do so... The new Square WebPay module appears to function properly. It's a huge effort getting these complex modules to work.

schoolboy:

We noted several users having issues with Square Web Pay and OPC.
there are no outstanding issues to my knowledge....

schoolboy:

My grateful thanks to Lat9 and Carlwhat for all their hard work... We sent some coffee money to Carlwhat, and I think that more of us should do so... The new Square WebPay module appears to function properly. It's a huge effort getting these complex modules to work.

:thumbsup:

gsh68:

Doesn't look like Breathe Payments is going to work.
There isn't a way to make a partial refund. In fact there's no way to refund in the module at all - it has to be done via their portal.
The rep is looking into it for me but without a re-write of the module I can't see a way round it.

Seems Breathe Payments may still be an option. Patrial refunds can be done via the portal by "capturing" the lower amount (original total less refund) before the end of day consolidation. After EOD refunds/partials can be done as regular refunds via the portal.
Coming from WPP where everything is done via the ZC admin it's a bit strange, not least the lack of information in the ZC admin.
For example, while we are used to this sort of thing for a cc payment with WPP

05/10/2022 11:18:30

Transaction ID: xxxxxxxxxxxxx
PPRef: xxxxxxxxxxxxL
AuthCode: xxxxxx
Payment Type: Credit Card (PF)
Timestamp: 2022-10-05 11:18:29
Payment Status: Completed
AVS Code: AVSADDR: Y, AVSZIP: Y, IAVS: Y
CVV2 Code: Y
Amount: 9.34 GBP

3D-Secure: PROTECTED
ECI Value = 05
CAVV Value = xxxxxxxxxxxxxxxxxxxx

Breathe Pay only gives this

10/05/2022 14:35:30 Yes
Processing

Where WPP has "additional payment handling options", as it is all handled via the portal, Breathe shows this.

Transaction Unique Code xxxxxxxxxxxx
xref xxxxxxxxxxxxxxxx

Amount Received AUTHCODE:xxxx.

All the codes/path etc are found in the portal.

So I still think it could be an option, at least for a while. More fiddling over the weekend.

HeathenMagic:

Yes it does amaze me, sometimes I send another message and social media message on top. Though Square did finally reply to facebook, so have to give them a little credit, 2nd attempt on there though.

Oh right, I have not heard of the, but its kind of good to hear this is a possible solution. I understand not for definite. I am interested to hear how you get on. My paypal to credit card ratio is 50:50 right now.

I received a reply finally from Prestige Web Design. Seems my first email went to spam.

We have had the same issue with a couple of clients recently and they made the decision to migrate away from zencart because of the lack of core development progress.

Zencart is pretty much a dead project (and has been for years) with only minor security updates pushed out a few times a year.

Paypal’s PCP system is a huge integration task – it’s more of a “platform” than a payment plugin, and it not very easy to integrate, unfortunately it’s not just a few lines of code and job completed I am afraid. We can provide you with costings to do this but it will not be cheap, it may be an option like my other clients to maybe think about migrating over to wordpress with WooCommerce?

Please let me know how you would like to proceed

I disagree with the "zen cart is dead" but feel if an upgraded module to take over from WPP isn't developed fear it will be.
I've asked for a quote and timeline anyway.

gsh68:

I received a reply finally from Prestige Web Design. Seems my first email went to spam.

I disagree with the "zen cart is dead" but feel if an upgraded module to take over from WPP isn't developed fear it will be.
I've asked for a quote and timeline anyway.

I am going with Breathe Pay also, thanks so much for posting about them.

Yes I disagree Zen Cart is dead, I still think it is a great platform, hopefully people are still donating as I do when they can to keep it going. The developer I still use is a big fan of Zen Cart too. People come and go I guess, new developers take over from others. Hope the payment module is also upgraded, yes it would help keep it going strong if so.

From around 2009 - 2010, we saw the rise of cloud-based shopping carts (Wix. Shopify) aimed at the small retailer and aspiring micro-entrepreneur. This was our market at the time, and it wasn't long before the commercial rug had been pulled from under our feet, when potential (and existing) customers queried why they should be paying us thousands to develop and maintain their webshop, when Wix was charging a handful of dollars a month.
The problem of course with these cloud-based systems is that they are "one-size-fits-all" and there is very little scope for cutom functional features and services. Quite few customers who migrated to Wix discovered this, and called me to look at re-instating zencart. By that time, I'd moved on - operating my own online businesses with zencart and no longer having the time to do sites for others.
Zencart remains one of the most comprehensive and veratile eCommerce platforms, and while I am the first to acknowledge that it requires a lot of attention and a fair degree of expertise to manage properly, any serious online seller will make the investment needed, both in cash and in hours.
If Paypal were (as they like to claim) sincerely supportive of developers, they would develop suitable modules themselves. That they appear totally disinterested is unfortunate, but anyone who's serious about their online business will find alternatives.
We operated WPP for around 9 years (alongside PP Express), but now use Square for card processing, and have maintained PP Express as an option. Square is not perfect by any means... We find their dashboard clunky and confusing in many cases, but as far as card payments on our sites is concerned, we are pleased that it all works well.
My advice to shop owners (particularly UK), is to stop wasting precious hours trying to get WPP re-designed, and look at Square as a viable option. Retain PP Express as some people still use it.

Breathe and Fondy are cheaper alternatives to Square for cc processing. Both have drop-in modules for Zen Cart.
The Fondy dashboard seems a better design than Breathe but Breathe is a bit cheaper and I've been impressed with the hands-on approach they have taken to get me up and running for testing.
I am signing up with Breathe until a Paypal module is (hopefully) developed.

Just an update: my onboarding to Breathe Payments went smoothly and only took 2 days I think. I've had my first sales and they used 3DS v2.1 for authorisation.
I'd prefer a hosted fields page rather than a redirect to Breathe's portal. Breathe supplies a pdf of how to implement this, but it is way above my head.

I'd still prefer a Paypal Commerce integration to keep all my payments in one place with immediate access to funds but this will work for now.

We've added 3DSV2 to our Braintree Payments module. The new version will be released this week.

lat9:

No funding = No movement.

I offered swguy money to create the paypal commerce plugin and got blocked on facebook for asking if there was any progress.

If you are serious about getting paypal commerce integrated, how much money will be needed?

A little reminder for those in the UK/EU who were using WPP.
If you've switched it off as it is no longer useable for 3DS payments, don't forget to cancel your monthly recurring payment! The Express button doesn't require a monthly fee.