Zen Cart Logo
Forums / Managing Customers and Orders / Customer Details Missing from Address Book Table

Customer Details Missing from Address Book Table

Views: 2,289

Results 1 to 1 of 1
3 Oct 2022, 2:51 AM
#1
pinwheel avatar

pinwheel

New Zenner

Join Date:
Feb 2020
Location:
USA
Posts:
9
Plugin Contributions:
0

Customer Details Missing from Address Book Table

Zencart 1.5.6 Php 7.2.

Hello,

I have found the strangest problem today.

A customer tried updating their address and received a database error; standard error with no codes. Nothing in the error logs. When trying to update his address in the admin, everything in the fields go back to blank.

I checked the tables in the database and he is in everyone except " address book" there is line numbers and those have not been skipped, e.g 1, 2, 3 etc. Where his ID number would be, the number isn't there. It skips the number but not the line number e.g 1, 2 etc.

How would i correct this? I'm not sure where his line details went from the database in that particular table. I'm at a loss on this one.

Thank you in advance.