PayPal Express Checkout

Hi All,

I am getting this error showing on order details at the top:
The configuration of the order's payment module (paypalwpp) has changed. No refunds, auths, captures or voids can be done for this order.

I have changed the API Signature Password, API Signature Code because I changed the web address as advised by PayPal.

Payments are going through ok but I am worried about if I have to refund etc because of what it is saying about the configuration of the payment module.

Am I missing something that I should be doing to remove this message.

This is the server information.
Server Host: xxxxx.prod.phx3.secureserver.net (68.178.132.xxx)
Database: xxxxx_live158Store
Home: /home/xxxxx/public_html/Server
OS: Linux 4.18.0-477.27.2.lve.el8.x86_64
Server Date: 24/11/2023 22:50:21
Server Up Time: Disabled/UnavailableHTTP
Server: ApachePHP Version: 8.0.30 (Zend: 4.0.30)PHP
File Uploads: OnUpload Max Size: 1024M
PHP Memory Limit: -1POST Max Size: 1024M
Database Engine: MySQL 10.6.14-MariaDB-cll-lve
Database Host: localhost (127.0.0.1)
Database Date: 24/11/2023 22:50:21
Database Data Size: 280,607 kB
Database Index Size: 40,767 kB
MySQL Slow Query Log Status: OffMySQL Slow Query
Log File: xxxxx-slow.log
MySQL Mode: NO_ENGINE_SUBSTITUTIONView the database configuration variables

Go to the admin's Modules :: Payment; is the paypalwpp payment module enabled?

lat9:

Go to the admin's Modules :: Payment; is the paypalwpp payment module enabled?

Yes it is enabled but PayPal Website Payments Standard is not installed

PayPal Standard shouldn't be. Now that you're 'hit' the Modules :: Payment page, does that message still display for the order's display?

lat9:

PayPal Standard shouldn't be. Now that you're 'hit' the Modules :: Payment page, does that message still display for the order's display?

Yes it does show in Order details display at the top just under the order number only not in the Payment Modules Section.

If I click add refund in the Order Details it goes back to the home page in page in the admin

Turn on the *paypalwpp *payment-module's "debug" to log-to-file; the log(s) will be created in the site's /logs directory.

Once the debug is enabled, try that refund again and post back the obfuscated contents of any paypal logs generated.

lat9:

Turn on the *paypalwpp *payment-module's "debug" to log-to-file; the log(s) will be created in the site's /logs directory.

Once the debug is enabled, try that refund again and post back the obfuscated contents of any paypal logs generated.

This is the error log:
[14-Dec-2023 00:40:01 UTC] Request URI: /koala/keepalive.php?_=1702514138266, IP address: 45.125.247.117, Language id 1
#0 /home/xxxx/outdoorking.com.au/xxxx/includes/init_includes/init_so_config.php(66): zen_debug_error_handler()
#1 /home/xxxx/outdoorking.com.au/includes/autoload_func.php(40): require_once('/home/a1ntacdk3...')
#2 /home/xxxx/outdoorking.com.au/xxxx/includes/application_top.php(42): require('/home/a1ntacdk3...')
#3 /home/xxxx/outdoorking.com.au/xxxx/keepalive.php(9): require('/home/a1ntacdk3...')
--> PHP Warning: Undefined variable $module_file_for_version_check in /home/xxxx/outdoorking.com.au/xxxx/includes/init_includes/init_so_config.php on line 66.

That's a PHP error-log complaining about something in your Super Orders installation. The paypal logs are named (er) paypal*.log

lat9:

That's a PHP error-log complaining about something in your Super Orders installation. The paypal logs are named (er) paypal*.log

Am I better off removing the super orders module because it seems to be creating errors with the square module as well.

yes, remove it

Hi barco57,

I removed the super orders module and the refund is working how it should with PayPal. (to be tested with Square later)

I now have another issue, which is I am unable to delete the part or edit the order like I used to in version 1.5.5e.

No buttons for the refund only the line that says Click for additional Payment Handling options. There used to be a button which I clicked which was Cancel but it is not there anymore either.

I checked that the super orders files three times to make sure that they were disabled by adding old to them, just in case I made an error before I finally delete them all.