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Newsletter and Product Notifications Manager Issue

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14 Jun 2024, 7:03 PM
#1
amebb avatar

amebb

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May 2008
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UK
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Newsletter and Product Notifications Manager Issue

Can anyone help me please?

I am able too send emails to my customers and my email settings are set on Php sending mode.

When i goto TOOLS > Newsletter and Product Notifications Manager and i try to send myself a message I am unable to do so.
I dont get an error but i get nothing sent to me in my email inbox.

Can anyone tell me if i am doing something wrong here and how can I fix this issue?

Thank you

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14 Jun 2024, 9:33 PM
#2
amebb avatar

amebb

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Re: Newsletter and Product Notifications Manager Issue

amebb:

Can anyone help me please?

I am able too send emails to my customers and my email settings are set on Php sending mode.

When i goto TOOLS > Newsletter and Product Notifications Manager and i try to send myself a message I am unable to do so.
I dont get an error but i get nothing sent to me in my email inbox.

Can anyone tell me if i am doing something wrong here and how can I fix this issue?

Thank you

[Note: remember to include site URL, ZC version, list of plugins, PHP version, etc ... read the Posting Tips shown above for information to include in your post here.
And, remove this comment before actually posting!]

I also get this message o the top of my screen in Admin..

ERROR: Failed sending email to: "ADMIN aXXX" with subject: "Amazing Weekend Offers!" SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

18 Jun 2024, 11:32 AM
#3
mprough avatar

mprough

Totally Zenned

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Woodbine, Georgia, United States
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Re: Newsletter and Product Notifications Manager Issue

amebb:

I also get this message o the top of my screen in Admin..

ERROR: Failed sending email to: "ADMIN aXXX" with subject: "Amazing Weekend Offers!" SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

What is your Zen Cart version, PHP version... any mods installed?

18 Jun 2024, 12:02 PM
#4
lat9 avatar

lat9

Administrator

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Stuart, FL
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Re: Newsletter and Product Notifications Manager Issue

mprough:

What is your Zen Cart version, PHP version... any mods installed?
Additionally, your site's settings for Configuration :: Email. From the message posted, it appears that @amebb has set the email to be sent via SMTP protocol, but the credentials supplied are not valid.