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upgrading

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2 Mar 2026, 6:20 PM
#1
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upgrading

my main domain is gelcandlecompany.com
I worked on a new site in a folder called /shop and upgraded database successfully! HALLELUJAH!
gelcandecompany.com/shop all working great!

Now my question is how can i get my gelcandlecompany.com to display what is on gelcandlecompany.com/shop?

Any suggestions are appreciated.
Thank you

2 Mar 2026, 6:51 PM
#2
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Re: upgrading

i tried to use cpanel to set the domain to make the change for gelcandlecompany.com to to run at /shop folder and the host and said i would need to have the shop files dumps in the root along with the other subfolder sites. is this true?
Attachment 21189Attachment 21190

2 Mar 2026, 9:01 PM
#3
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Re: upgrading

my main domain was on 1.54 and the running upgraded 2.1.0 shop is at gelcandlecompany.com/shop

2 Mar 2026, 10:07 PM
#4
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Re: upgrading

You need to create (or update) an .htaccess file in the root of your store. It should say:

RewriteEngine On
RewriteRule ^index.php$ /shop/ [L]

also put an index.php at root that says:

<?php header("/shop/");
3 Mar 2026, 3:42 AM
#5
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Re: upgrading

On a new install at root attempting to login at admin gives me 500 error therefore I will do exactly what you suggested in the am. Thanks drbyte for your help.

3 Mar 2026, 4:11 PM
#6
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Re: upgrading

I did exactly what you told me to do and now i have a 500 internal error at gelcandlecompany.com
Any suggestions? thank you

3 Mar 2026, 4:17 PM
#7
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Re: upgrading

You have a log in shop/logs that will give you an indication of what went wrong.

3 Mar 2026, 4:43 PM
#8
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Re: upgrading

swguy:

You have a log in shop/logs that will give you an indication of what went wrong.

first one says [02-Mar-2026 17:25:28 America/Boise] ERROR: Failed sending email to: "Admin" admin@localhost with subject: "Admin login failure notice" (failed validation)

along with a bunch of errors in the log.

I confess.. before following your steps today, I did attempt to just do a clean install at the root and again was unable to enter the admin password successfully at the end of the upgrade giving me the 500 error once again.

3 Mar 2026, 4:47 PM
#9
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Re: upgrading

so i deleted all the files at the root except the sub folder zen shops.

Then i followed your steps.
then screwed it up.

all sub folders don't show now.

aromawarmers.com
incredigels.com

3 Mar 2026, 5:05 PM
#10
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Re: upgrading

Should i undo the recommended changes and perform a new install in a new folder, upgrade then follow your steps as you outlined earlier?
Thank you

3 Mar 2026, 6:00 PM
#11
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Re: upgrading

i took out those 2 files files making a new store at /shope now and upgrading database

4 Mar 2026, 4:45 PM
#12
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Re: upgrading

I just created a new site and imported new database and appears upgraded. Had major problems with getting into the admin but I reset the password and thankfully everything worked and updated.

Now I have an issue with my email not sending successfully.

Should I delete my account name and make a new account with the same name?

6 Mar 2026, 2:00 PM
#13
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Re: upgrading

i took my own advice and did a clean install at root for an easier path for a novice.
All good now just fine tuning.

6 Mar 2026, 2:01 PM
#14
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Re: upgrading

i took did a clean install at root for an easier path for a novice.
All good now just fine tuning.

6 Mar 2026, 2:02 PM
#15
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Re: upgrading

i took did a clean install at root for an easier path for a novice.
All good at the root shop now just updating plugins.