EU Withdrawal Button

Is the any such plugin for this?

By June 19, 2026, all online retailers selling to consumers in the EU must implement a mandatory "Withdrawal Button" (or "Cancel my contract" button) on their websites

I saw that news, and I don't think there is any plugin.

Can we flesh out here EXACTLY what needs to happen with that button?

Regarding a store selling physical products, does it just mean cancel my (unsent) order or does it mean collect the products I have received for a refund?

Is there something more appropriate, or does this need to be resurrected:

Flexible Return Authorization

https://www.zen-cart.com/downloads.php?do=file&id=1692

https://www.zen-cart-pro.at/knowledgebase/elektronisches-widerrufsformular-fuer-zen-cart-1-5-7-deutsch/

You can see how it works at: https://www.roller-aus-blech.de/

Unfortunately, lots of new regulations will be applied in Europe this year.
Aside the above button, there is although the EU warranty label and guarantee label that will need to be on products packages but although on products pages for online shops, starting in September.
There is too, the EU Packaging and Packaging Waste Regulation (PPWR) in August, that will require some registration... But this one should not impact Zen Cart.
Plus few other stuffs...

@Shop Suey, I can't see your implementation of the button, it seems I am blocked as I get an HTTP 403 error.

Yes, I disallow via 403
Sorry for that.
Need to keep it clean

Only for EU and only for clean networks allowed

Shop Suey:

Yes, I disallow via 403
Sorry for that.
Need to keep it clean

Only for EU and only for clean networks allowed

I understand if you want to limit your bussiness to Europe (although the "clean network" part is limit insulting) but how do you achive that? You know that most of the ip addresses are not geographically attributed. Perhaps I should not ask, I feel it might be a long discussion and I don't want to hijack this thread.

1. Thanks for sharing that repository, a great help!

2. Only for EU and only for clean networks allowed:
   I'm blocked from Spain.

can you tell me your ISP please.
I will extend the allowed IP range.

I meanwhile am adding the official IP ranges from TELEFÓNICA, ORANGE ESPAÑA and VODAFONE ESPAÑA.

pilou2:

I understand if you want to limit your bussiness to Europe (although the "clean network" part is limit insulting) but how do you achive that? You know that most of the ip addresses are not geographically attributed. Perhaps I should not ask, I feel it might be a long discussion and I don't want to hijack this thread.

Sorry for the wording.
Clean was not intended for any countries or regions.
It was not my intention to offend anyone.
Clean was meant I need to keep my machine clean from hackers.
I got >30.000 connects from outside the EU daily.

BTW: I modified the Button language array because I'm using 4 languages in the shop but the Button comes with a if else array for 2 languages.

My ISP: R Cable Y Telecable Telecomunicaciones S.A.U.

I just added it.

still blocked (85.152.105.80)

please try again now

ok, just wanted you to be sure your blocking/unblocking method was working as expected.

I'm glad it's working in your network now

I've started to review that german contribution, but it's a lot of work to get it into a package/converted for general use with ZC220/3/encapsulated, so don't hold your breath...

There's now a free plugin for this: EU Withdrawal Button, for Zen Cart 1.5.8 through 3.0.0. It adds a Withdraw From Contract Here button to the footer of every page, a withdrawal page that needs no account (name, order and email, then Confirm Withdrawal), and an emailed acknowledgment of receipt with the date and time. The two labels the law fixes come word for word in English, Dutch, Finnish, French, German, Italian and Spanish, and there's an option to show the button only to visitors from selected countries.

On torvista's question about what the button has to do: Article 11a covers the statement itself. The button lets the customer tell you they're withdrawing and gets them a dated receipt; stopping the order, collecting the goods and refunding are still handled your usual way.

Support thread, with the download: https://www.zen-cart.com/threads/207395