Weird - customer received email that items were left in cart

30 Jul 2026, 7:11 PM

spminis

Zen Follower

Join Date:: Feb 2015
Location:: USA
Posts:: 194
Plugin Contributions:: 0

Weird - customer received email that items were left in cart

I never set up something like this. Is this something new in version 2.2? I'd like to disable it.
Thanks
Carol

31 Jul 2026, 1:26 PM

lat9

Administrator

Join Date:: Sep 2009
Location:: Stuart, FL
Posts:: 14,119
Plugin Contributions:: 56

Re: Weird - customer received email that items were left in cart

spminis:

I never set up something like this. Is this something new in version 2.2? I'd like to disable it.
Thanks
Carol

That's not "core" functionality. You've got a plugin that's "helping".

My website

31 Jul 2026, 1:54 PM

swguy

Administrator

Join Date:: Feb 2006
Location:: Tampa Bay, Florida
Posts:: 10,729
Plugin Contributions:: 56

Re: Weird - customer received email that items were left in cart

Perhaps the Recover Cart Sales plugin, sometimes called "Abandoned Cart."

https://www.zen-cart.com/downloads.php?do=file&id=25

Look for the file admin/recover_cart_sales.php - if you have it, the plugin is installed.

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